Not related to Solarra post which I agree but I feel like of late the thread has become more of a way to brood over perceived feelings of what the company does, which is why I said I was wary of surveys.
The fact that the company changed ways about housing or the braz/russian subs debacle should've been a victory for everyone yet this thread is saying that ppl in the forum were not heard. What if they both were heard?
Frankly it's easy to tinfoil hat things out of feelings, which is why I said that questionnaires won't really solve anything.
And TBH flooding threads with this kinds of brooding posts will not help either, since the good feedbacks and criticisms will be simply buried under those which in turn will make it more likely to community managers to ignore certain threads.

Frankly We as a community should push heavily for a more active community management not because the devs don't listen to us, but because we lack informations provided in jpn community.
We should ask for more informations on interwiews
We shold have something akin to what yoshi-P does in jpn on new year's eve. Granted it will be difficult but It's only fair.
We should also ask for a better internal comunication between the ENG community managers and the main dev team since apparently the ungarmax problems was also bottlenecked somewhere there

But imho just saying oh they don't hear us execpt during money loss or bad PR frankly is not helping and is counterproductive.