We need better comunication with the Community team

[Remedi]

I think I read, either in an interview or on the forum here, that it was planned right after the lockbox thing.

It was said in the yoshi P unleashed program in JP and then translated on reddit, which returns to the real root of the problem, which is not that the devs do not reach out to the playerbase but that non JP players do not receive this other venues of informations translated and presented to us.

I don't want to start a pointless who is the favorite playerbase argument, I'm just saying that we need to ask the community managers to provide us with informations that are released by the devs in those kind of programs since the entirity of the players do benefit from those.
And that applies to yoshi-P going around the servers during new year too