I remember that one big post from someone of the FF14 team. It was about the change to the inventory look and why they had to do it. It was a good and detailed post and at least I could understand it much better after that. Yet this was not posted before the change or directly with the change. It felt like it was posted after a bit of an discussion in the forum about this change and people wanting it to go back. Why not at least tell us about incoming changes like that before they happen? Why often only when the rage and anger is already starting up in the forum?