We need better comunication with the Community team

[ChocoFeru]

I've done a few HW relics. I'm not saying they are any big work of art, but they never made me stand around half-afk doing nothing because I hit the mob for 50 points of damage, and take 68000 if it looks at me. I've never felt as bored in this game as being part of that train. If you think it's better, well, then idling in Limsa is better than Sigmascape.

So you don't like it because you decided to do a FATE that is too high for you instead of popping lower level NMs. See the problem there?

Once you get enough level, you can even tank the boss without getting one-shotted. If you decide to follow the high level FATE train instead of shouting to make a lower level train to pop lower level FATEs, I think that's not Eureka's fault.

PS: and yeah, still better than any other relic step.

[RiyahArp]

So you don't like it because you decided to do a FATE that is too high for you instead of popping lower level NMs. See the problem there?.

No one pops lower level NMS, because SE was an idiot and added no level sync. To get any exp worth anything, you all need to be the same level. You can't do 6 levels up otherwise. And the fate train started in the first week, before anyone could get in the habit of chaining.

And chaining is deathly boring in this game. I used to pull for ffxi merit parties as bard, and even as corsair (doable in a pinch, much harder.) This...all you need to do is be the tank, because the tank is the one who does most of the work. A lot of dps can't even survive the pulls because of the level difference. And it's really boring because the mob HP is low, and its attack pattern is simple. It's just a fate without a time limit, and you keep going till you get sick of it.

Also ffs, what idiot made chains only affect one type of monster? There are camps that have two types there, and you can only pull one kind because killing another will zero out your chain. Even if they are the same level. I mean, all it takes is one aggro and bam, bye chain.

I mean, even if i wanted to play by the rules, they made it an even more boring and fruitless experience than the train. They did not design it anywhere as well as past content; they spent all their time on making the instance work the way it is, and none on the gameplay.

And for the community team, eh. We don't need one if devs just test their things better by having a few JP players test it for them. All of players objections to it surfaced in maybe 3 nights or less of playing; if they had spent 3 nights before they could have pre-empted all our complaints and we'd be happy.

[ChocoFeru]

Why do you want to level that fast anyways? Does it really matter? At the end, FATE gives you Anemos Crystals wich are needed for the relic (the AF upgrade is part of the relic as well) and you can just level farming Anemos Crystals.

Once I hitted lv19 I already had enough Anemos Crystals to finish the relic weapon and the 5 upgrades of the Artifact.

Chaining mobs can give you good exp, but at the end of the day all you need is Crystals, so the optimal thing is to pop NM's around your level so you can farm the crystals, instead of wasting time on a too-high level FATE that will only give you a partial of it's exp and no crystals.


Maybe Chains should give Anemos Crystals and that would be a cool improvement, but I'm afraid you've been playing Eureka in the wrong way or in a way that you wasted a lot of time.

[Alleo]

Guys...this thread is about better communication with the fanbase and not Eureka..please post the discussion about Eureka itself in the many threads about this and stay on topic. It was only used as an example and not as the main point.

[Xiomara]

Can we start a GoFundMe so SE can hire a translator (or two) to live translate the Live Letters. That's the only community interaction that actually matters. It's odd how Yoshi-P complains about NA/EU players having odd expectations due to mistranslated statements, yet he does nothing about it other than clam up further, when they could just hire someone to sit off to the side who can translate what he says, going off the same set of notes he has to ensure there are no issues.

[Rofel]

Hell naw, I spend enough with this game as it is.

They should work to retain their public, we are already giving them the hint.

[Vstarstruck]

I've said it so many times on different threads; being noisy doesn't make you right.

You keep spamming every single thread giving "feedback" and then expect your wishes to become true (I think I've seen you posting on every "negative" thread...). This is not how it works.


People was lost at the start of Eureka. It was a new system that needed some time to understand for some people, but then people understood it and now it's fine.

Do you remember when even the JP community said that you needed like 80 hours of playtime for each relic? Lies.
People was just confused, and the noisy ones started making threads few hours (or even minutes) after Eureka was released, talking about stuff they didn't even understand, while the real players just played Eureka to figure stuff out.

Eureka is not perfect and it needs some improvements, yet this is not the end of the world, it's a good new system for the relics and I bet they'll improve the next step. You just can't expect them to rebuild it entirely in a week just because some noisy players want to.

Driving a thread off topic with flame war bait does not make you right. I will happily rip your logic to shreds in the correct thread.

Guys...this thread is about better communication with the fanbase and not Eureka..please post the discussion about Eureka itself in the many threads about this and stay on topic. It was only used as an example and not as the main point.

[Stormfur]

I posted this in PVP after we got a community manager to comment on the need for a "burst ready" quick chat command (they said the dev team was positively considering it), but it applies here too:

I wish I knew what things got forwarded to the dev team (and got their consideration) and what didn't (and why).


Like, look at all the threads about Eureka. There's a ton of them in General Discussion, and a handful in Exploration. They keep popping up because people are feeling like their concerns aren't being addressed..or that they're "shooed" away like flies. One of the community members said that they were looking into fixing the loot from lockboxes...as if that was the only thing "wrong".

Awhile back there were a lot of complaints about the user interface on inventory being "expanded" - but people didn't like how it looked and complained about it. The UI designer stepped in and actually explained why those changes were made and why they couldn't go back to the way it was before. He shared what considerations had to be made and other things they needed to keep it mind. It wasn't like he could just "flip a switch" and the UI could go back to normal. People quieted down because they understood why it happened and what the details were.

PVP hasn't gotten any of that and I really wish we did. Like, whoever designed the new crystal tower map -- it's beautiful, but the Wolves Den isn't about beauty. There are these cute little Alphas on pedestals while we're down there slaughtering each other!

As others have said, it's very bright and tiring on the eyes. The job icons are too hard to read and it's too straining to try and focus on the text -- is that a DRG or a DRK?

And Kaposhipi and others kindly relay our feedback to the dev team, which is great...but what feedback gets relayed? and why do we not get a response from the PVP team?

Do they know of the problems that plague PVP (not just Feast but Frontlines as well)?
Do they know our wishes regarding the leader boards, reward structure/availability, and getting chat back?

There are pages and pages and pages of conversation among each other and some of the community team, but nothing else.

[ToriiMiyuki]

Do we need better communication with them, or do they need to reach out more, to us?
Community Managers should do THREE things:

1) Should be able to figure out a way to collate as much feedback information as possible whilst filtering noise.

2) Forwarding that information regularly to the Developers.

3) Engaging with the community, constantly, and giving them a reason to contribute back.

[Alleo]

I remember that one big post from someone of the FF14 team. It was about the change to the inventory look and why they had to do it. It was a good and detailed post and at least I could understand it much better after that. Yet this was not posted before the change or directly with the change. It felt like it was posted after a bit of an discussion in the forum about this change and people wanting it to go back. Why not at least tell us about incoming changes like that before they happen? Why often only when the rage and anger is already starting up in the forum?