We need better comunication with the Community team

[MistakeNot]

In fairness, much of the anger and frustration is precisely due to the lack of strong, bidirectional communication.

I have to ask: What anger and frustration? Apart from a few loud mouths here on the forums I am not seeing much anger or frustration.
I suppose I could be missing all of it, but from what I can see the majority of players are more or less happy with the current state of the game, and not angry at all.