I do wonder what their reasons are for not having more communication and more regional communication to cater to the differences in internet culture. Are they gunshy because of how impulsive players are with their feedback? Is it out of necessity to reduce miscommunication because the imaginations of players gets out of hand so quickly which inevitably leads to disappointment. (look at every piece of content released that has had any forewarning to its playerbase) Is it a language barrier? Could it be lack of staff? Lack of interest in communication? Trying to keep things secret so other companies dont take their ideas?

But most of that has nothing to do with responding to feedback on current content or suggestions at improving the content. I dont envy anyone in the public eye like this, I couldnt imagine seeing a constant stream of anger and frustration at something you worked hard on.