We need better comunication with the Community team

[Theodric]

For the people complaining about 'special snowflakes', consider this:

Some of us have been pushing for years to see legitimate issues addressed by the developers such as the horrific way in which European promotional campaigns have been handled. Online/global companies are very behind in many ways - and without feedback and constructive criticism they're not going to catch up to companies that go above and beyond what they need to do for their customers.

I also believe a significant number of European players have been afflicted by lag ever since 4.1 yet so far there's been very little official word on the matter. Though I'm sure if it was the Japanese servers suffering there would be a major acknowledgement in a Live Letter or some such.

We could also talk about how the PvP community is dying on NA/EU servers due to a plague of botting and win trading, too. Many people speaking up do so because they enjoy the game and want to see it prosper and improve.

[KisaiTenshi]

Funny, it's my dad who is most likely to complain to a company if they don't deliver a satisfactory experience. He's most definitely not a milennial. And you know what? He gets results.

The idea that it's a new thing that people expect companies to care what their customers think is the most comical milenial hatred BS I've ever seen. Companies like to make money, and unhappy customers aren't good for the bottom line. The only time it's not true is with monopolies.

Baby Boomers and Echo Boomers actually have money and tend to complain about changes to things over time. Millennial's had their future stolen by their parents generation. So I get why Millennial's tend to complain more often, more frequently, and over much smaller grievances.

But I'm just stating things from experience. The younger someone is, the more they believe their opinion matters on social media, but seem to not vote with their dollars, or vote at the polling station. Thus the term "slacktivism".

Just the same, many companies do have a social media presence, but no interaction. To them it's just another (free) advertisement venue. So while I'm more likely to stick with a company who reaches out to my complaints about their company online (like my ISP) the general response is "could you DM, email, use our webchat, or phone", not "I'm sorry", there is no initial empathy, thus people keep becoming negative.

We could also talk about how the PvP community is dying on NA/EU servers due to a plague of botting and win trading, too. Many people speaking up do so because they enjoy the game and want to see it prosper and improve.

Yet, where is the "please fix PvP" thread on the front page? It's not there. The most recent thread I can find about PvP in the general forum is 4 days old, complaining about a mount reward. Right now the front page is mostly complaining about Eureka. If it's important (and it is), it should not be bumped from the front page, but as it is, it seems like absolutely nobody plays PvP in my data center as the "needs DPS/healer/tank" indicator never shows up, and if you queue for the roulette the wait time starts at 30 min. I've only ever seen it have no queue time at 4.0's release when people discovered that it handed EXP out like candy, so no doubt everyone who got all their combat jobs to 70 in three days did nothing but that.

All that's being said in this thread repeatedly is that SE doesn't take feedback from the non-Japanese community, and we would like to get equal treatment. However, unless the rest of the world wants to suddenly be nice, 100% of the time, this will not happen.

[Vstarstruck]

Baby Boomers and Echo Boomers actually have money and tend to complain about changes to things over time. Millennial's had their future stolen by their parents generation. So I get why Millennial's tend to complain more often, more frequently, and over much smaller grievances.

But I'm just stating things from experience. The younger someone is, the more they believe their opinion matters on social media, but seem to not vote with their dollars, or vote at the polling station. Thus the term "slacktivism".

Just the same, many companies do have a social media presence, but no interaction. To them it's just another (free) advertisement venue. So while I'm more likely to stick with a company who reaches out to my complaints about their company online (like my ISP) the general response is "could you DM, email, use our webchat, or phone", not "I'm sorry"

Your last post and this one.. why are you posting this? it.. I can't see the point in this. The purpose in the thread is asking for better communication from the development team, not some kind of.. borderline prejudice? on analysts on social behaviour.

Usually people that pull this stuff is usually ... nvm I don't want you focus on what I was about to say while ignoring my main ^ point

For the edit update of your post.. you really have nerve... it may be suggested not to speak out on stuff you know nothing about. Look on the PvP forum, there is more then one section that exists on this site. Just because I do not post there, does not mean I am not aware.

In short, they do not do much to curb all the win trading, match throwing, pvp botting, and class balance problems people complain on it and in the past.

[KisaiTenshi]

In short, they do not do much to curb all the win trading, match throwing, pvp botting, and class balance problems people complain on it and in the past.

If it's not constantly on the front page of the general forum, SE will not see it as an issue. Look at how many "whm 4.0" complaint threads blew up, and how fast they blew up at 4.0's release that they eventually merged all of them.

I've seen PvP complaint threads on the General forum before, but they quickly get bumped down over more petty arguments that people won't let go. Why do people keep creating new threads, and when they don't get anyone to agree with them in one thread, they start another, thus just spamming up the general forum with yet another thread.

If players want SE's attention on their own forums, they would concentrate their complaints and issues in a SINGLE THREAD, and keep it there until the Community Manager addresses it. Yet there are 10 separate Eureka complaint threads on the front page alone.

[Vstarstruck]

If it's not constantly on the front page of the general forum, SE will not see it as an issue. Look at how many "whm 4.0" complaint threads blew up, and how fast they blew up at 4.0's release that they eventually merged all of them.

I've seen PvP complaint threads on the General forum before, but they quickly get bumped down over more petty arguments that people won't let go. Why do people keep creating new threads, and when they don't get anyone to agree with them in one thread, they start another, thus just spamming up the general forum with yet another thread.

If players want SE's attention on their own forums, they would concentrate their complaints and issues in a SINGLE THREAD, and keep it there until the Community Manager addresses it. Yet there are 10 separate Eureka complaint threads on the front page alone.

Here:

It's easy to say "Consolidate your feedback.", but we've been doing that for years in the PvP forum, and get an SE post once every 6 months if we're lucky.

also:

Your last post and this one.. why are you posting this? it.. I can't see the point in this. The purpose in the thread is asking for better communication from the development team, not some kind of.. borderline prejudice? on analysts on social behaviour.

[Starflake]

It makes me absolutely sad, really, that there are people out there who excuse this content under the banner that they enjoy it. You can enjoy it all you want, that does not change how terrible Eureka actually is. The only monster that isn't Reskinned is Pazzuzu. Map looks familiar, not creative at all. The grind is not engaging, not creative and boring. I sometimes spend 30 minutes beating the same mob with Stone IVs while half of the instance does nothing to finally spawn it. The place is incredibly laggy, disconnects happen to people all the time, right before FATES end. The rewards you get are terrible, lockbox items are rarely any good and too many of them. New relic gear again just existing gear that you can dye. I find it hard to believe that this content was delayed for so long, to turn into this absolute mess. There are no excuses. You can enjoy it all you want. It doesn't change anything.

[Remedi]

You do realize Pazuzu is actually Hollow Diabolos?

[Divinemights]

A community manager replied in PvP forum today. There are two threads that is making the same request (why there are 2 is beyond me). The community manager replied to the one with no negative comment. (such as S/E dont know how to do what etc) Go figure why are they doing that.

[Xtrasweettea]

It makes me absolutely sad, really, that there are people out there who excuse this content under the banner that they enjoy it. You can enjoy it all you want, that does not change how terrible Eureka actually is.

How dare we enjoy this content as is! I’m so sorry, I see our moral superiors are here to straighten us out. Thank you, moral superior, I shall feel bad and tell others they must be feel bad for enjoying the content and saying it is fine.

The only monster that isn't Reskinned is Pazzuzu. Map looks familiar, not creative at all.

I bet you don’t say this about the reskinned monsters in all of those dungeons. I bet each one of those dungeons has unique mobs down to the trash mobs.
I can’t imagine SE saving time and resources by just using the same monster, slapping a different name on it, using a different color pallet, and tweaking stats to save time. They have been doing it since FF1, but I am sure they have a team just dedicated to trash mob designs for every dungeon for this game.
Each one of those dungeons in the game are also super unique with different designs for each one. We only have ONE lava based level! Right? Right? Sohm Al Hard is the only lava level in the whole game. Hell’s Lid is not a lava level, it is completely unique.

The grind is not engaging, not creative and boring.

Right! Just like grinding the same mobs over and over again while spamming the same dungeons repetitively. The only different is that I can’t stand in one place and have the dungeon mobs spawn around me.
Me pulling those dungeons mobs and dancing to avoid their AOEs while tanking? Engaging!!! Me pulling those Eureka mobs and dancing to avoid their AOEs while tanking? Boring, someone at SE should be fired!

The rewards you get are terrible, lockbox items are rarely any good and too many of them.

Oh look, just what I want from these dungeon chests, entry level healing potions! I can see their value in SB Dungeon I am running through! Brilliant!!!
What, another piece of gear no one can use and it is at a lower iLevel than what I have on now? I must have it!!! Dungeon drops are great.
Lol Lockboxes, all they have are sparklers and note saying how much time you wasted here. If I want the good stuff, it’s gotta be from somewhere else other than Eureka.

New relic gear again just existing gear that you can dye.

Never happened before in this game! I am so glad you caught that! All prior relics were never reskins as the start of their path.
Thank you oh-so-observant one!

I find it hard to believe that this content was delayed for so long, to turn into this absolute mess. There are no excuses. You can enjoy it all you want. It doesn't change anything.

I find it hard to believe that you have played any content in this game at all.

[AngelCheese77]

I would only go if I had friends really wanting to do it, and even then, I read one post by someone that said they are quitting the game over the fact they did not like it, and it is eating up all the play time from everyone in their FC, they can't get FC members to do anything with them that is not Eureka. It takes way too much play time and boring, it has no content, and this is the reply we get?

This is the fault of the players in the FC, not Eureka. If players want to spend time doing stuff in a game, then that is their choice.

I'm in an FC where our members do Eureka quite a fair bit. I got members of my FC spending time doing content I can't get to as I'm not there yet, and I don't complain or threaten to quit over it.

Maybe stop blaming the game and look for another FC or like minded people who aren't interested in Eureka that you can play with?