For the people complaining about 'special snowflakes', consider this:

Some of us have been pushing for years to see legitimate issues addressed by the developers such as the horrific way in which European promotional campaigns have been handled. Online/global companies are very behind in many ways - and without feedback and constructive criticism they're not going to catch up to companies that go above and beyond what they need to do for their customers.

I also believe a significant number of European players have been afflicted by lag ever since 4.1 yet so far there's been very little official word on the matter. Though I'm sure if it was the Japanese servers suffering there would be a major acknowledgement in a Live Letter or some such.

We could also talk about how the PvP community is dying on NA/EU servers due to a plague of botting and win trading, too. Many people speaking up do so because they enjoy the game and want to see it prosper and improve.