Quote Originally Posted by KisaiTenshi View Post
This is a kind of millennial type of "I'm a snowflake, I'm important, I'm entitled to be heard" type of opinion that many people think their opinion matters to a large company. Reality check, unless you are helping their bottom line (eg MrHappy, MTQcapture on youtube) you will never have the ear of the developer.
Funny, it's my dad who is most likely to complain to a company if they don't deliver a satisfactory experience. He's most definitely not a milennial. And you know what? He gets results.

The idea that it's a new thing that people expect companies to care what their customers think is the most comical milenial hatred BS I've ever seen. Companies like to make money, and unhappy customers aren't good for the bottom line. The only time it's not true is with monopolies.