We need better comunication with the Community team

[Kohdo]

Y’all need to stop complaining on the forums and actually play the content, numerous people are changing their opinions on eureka as they go through it. So the posts you’re reading about “eureka bad kms.” Might not even be valid anymore and the person you quoted specifically sounds like all his friends are actually enjoying it if he can’t pull them away from it. Most important, if you don’t like it that much just unsub. No point in torturing yourself with optional content. Whats the community team gonna do? Hand you a free relic? Lmao.

^^^^ This so much. I wasn't keen on Eureka at first, and voiced some criticisms here, but I'm loving it now. A select handful of people bitching about it in the forums isn't going to do anything. If you don't like it, offer constructive suggestions on how to improve it, or go away. These forums are 99% complaining anyway, we really don't need more pointless negativity.

[Mizunoko]

^^^^ This so much. I wasn't keen on Eureka at first, and voiced some criticisms here, but I'm loving it now. A select handful of people bitching about it in the forums isn't going to do anything. If you don't like it, offer constructive suggestions on how to improve it, or go away. These forums are 99% complaining anyway, we really don't need more pointless negativity.

Completely disagree with you regarding eureka. However.........lmfao is that a reference to louder with crowder xD? hes hilarious. His change my mind videos are the best and i loved his prank calls to target hahaha.

[Vstarstruck]

Completely disagree with you regarding eureka. However.........lmfao is that a reference to louder with crowder xD? hes hilarious. His change my mind videos are the best and i loved his prank calls to target hahaha.

Don't take it at 100% face value. It makes you think sure and I do like some of his analysis but there is some stuff there is a clear bias.. (I wont spell it out load because I do not need the political debate here) My point is just be careful and don't take it 100% face value. (This is coming from someone that does agree with him some of the time) I don't see the link though other then suggesting to give pure constructive debate and not dribble.

For all the replies to KisaiTenshi, +1 all of you, I disliked that "snowflake" thing too

I resent being implicitly labeled as a 'special snowflake' in a derogatory manner. This isn't a millennial thing, it's not a special snowflake thing, it's not an entitlement thing - it's an awareness of basic psychology, a core part of being an astute developer. Companies fifty years ago would have killed for the type of feedback potential that SE has at their fingertips, and yet the dev team isn't even trying.

Hestzhyen summarized this as well as I could, so I won't bother reiterating. I will say though, that the days are numbered for companies that don't bother with substantial customer feedback. It's easier than ever to get, it's more important than ever to have, and SE has arguably regressed from the days of FFXI. It's not a good look.

Hmmmm I smell irony..
https://i.imgur.com/VtCUHXa.png

[Bourne_Endeavor]

Y’all need to stop complaining on the forums and actually play the content, numerous people are changing their opinions on eureka as they go through it. So the posts you’re reading about “eureka bad kms.” Might not even be valid anymore and the person you quoted specifically sounds like all his friends are actually enjoying it if he can’t pull them away from it. Most important, if you don’t like it that much just unsub. No point in torturing yourself with optional content. Whats the community team gonna do? Hand you a free relic? Lmao.

Went into Eureka again last night and literally fell asleep waiting on a NM. It's highly riveting content when standing around doing nothing is the efficient method.

Do I think it's awful? No. The leveling process though is mind-numbingly boring.

[Soupa]

Went into Eureka again last night and literally fell asleep waiting on a NM. It's highly riveting content when standing around doing nothing is the efficient method.

Do I think it's awful? No. The leveling process though is mind-numbingly boring.

NM training is NOT the most efficient method of leveling, it is simply the easiest and laziest. You get more exp partying with 8 and running off to kill mobs 4-6 levels higher then you ( preferably one that spawns an NM) and getting chain kills. Chains higher then 20 net some mad exp and if you’re up for doing it contstantly it’s faster then the train. Is it boring? For some people yes, some people would rather just roulette or something. For me I find it invigorating usually something 4-6 levels higher has the ability to make your tanks HP dance that would make most healers have a panic attack but I find the danger captivating and when someone accidentally pulls two? I’m in overdrive.

[silverlunarfox]

Is it boring? For some people yes, some people would rather just roulette or something.

The reason people find it boring is I think more of a fault of FFXIV gameplay overall. The overall gameplay of attacking in ffxiv is very dull and drawn out if you are intent on throwing mob grinds at us. It's not like an action game where mob grinds can be alot of fun. I play dynasty warrioresque, hack n slash, kill all the things games, that generally are mindless mob grinders. and theyre fun! but mob grinding with the ffxiv system is well......a snooze fest in comparison. It's not something I personally want to do.

In regards to the OP, I'd love to see just more basic communication however, I don't think that will ever be the case, considering then they may make comments they can never live up too, or are erroneous to begin with.

[Hestzhyen]

NM training is NOT the most efficient method of leveling, it is simply the easiest and laziest. You get more exp partying with 8 and running off to kill mobs 4-6 levels higher then you ( preferably one that spawns an NM) and getting chain kills. Chains higher then 20 net some mad exp and if you’re up for doing it contstantly it’s faster then the train. Is it boring? For some people yes, some people would rather just roulette or something. For me I find it invigorating usually something 4-6 levels higher has the ability to make your tanks HP dance that would make most healers have a panic attack but I find the danger captivating and when someone accidentally pulls two? I’m in overdrive.

Any sort of monster mob grind in this game showcases just how dull combat is. Rotations are not exciting. Playing whack-a-mole with HP is not exciting. The game has a lot of things going for it but combat without mechanics is not one of them. Eureka shines a huge light on this- it's all you can do, after all. So of course I get tired of it as I go through the motions for the millionth time. If we're supposed to mindlessly grind mobs the method in how we do that should be engaging. Smashing through wave after wave of creatures for pittances of EXP and maybe some good loot drops is fun in Diablo and even Earth Defense Force. In XIV it's practically soporific.

SE can do better about communicating to us in general. I'm not expecting Riot or even Blizzard levels of engagement, but almost anything would be an improvement over what we have. Loosen the restrictions on what team members can say, hire more people, give them more time to engage us, something. Trying to communicate to SE feels like I'm shouting to a brick wall. Screaming into a void. Utterly, completely wasting my time since they have more important things to do than gather player feedback.

[Vstarstruck]

Reminder:

I wonder.. does SE do this on purpose:
https://youtu.be/WBLHEiWmy4k
like that?

I mean before we where talking about glam dresser, and everyone spoke about those problems. Then out of nowhere SE changes the MSQ, then people rant about those changes. Now with diadem 3.0 out, people stop talking about those issues and now just focus on diadem 3.0

What happened to glam dresser issues? what happened to addressing the MSQ situation? then with all of this we get a post on fireworks and loot boxes =/ What about the misplaced PvP mount for the top 100? that is also weird call

SE can do better about communicating to us in general. I'm not expecting Riot or even Blizzard levels of engagement, but almost anything would be an improvement over what we have. Loosen the restrictions on what team members can say, hire more people, give them more time to engage us, something. Trying to communicate to SE feels like I'm shouting to a brick wall. Screaming into a void. Utterly, completely wasting my time since they have more important things to do than gather player feedback.

Since some wanna talk about diadem 3.0, this goes back to my quoted response of the rep we got on it. My issue there is they show no indication of showing they read other things. Level sync for example is requested AN AWFUL lot here and on the Japanese boards. My point is even if they have no plans of implementing said change in the near future, they can at least say "we also see other ideas and concerns about elemental level adjustments and quests. We will forward these ideas as well but we an't guarantee change in the near future in regards to them" least they shows they truly read everything because to me lock box issues is on the lower end of importance, least to me and what I understand. Seems level sync is the biggest.. (Also social searching interfaces like PF is high up there)

[Tridus]

NM training is NOT the most efficient method of leveling, it is simply the easiest and laziest.

Easy and lazy are two forms of efficiency. That said, it's also quite efficient time wise. I was racking up thousands of XP per NM at level 5, even ones well above me. It was only when they went to try to get Fafnir or whatever that we broke off to try to spawn a lower level one ourselves. The 60 XP we were getting for a kill with the chain at 10 wasn't at all competitive on any scale except easy... because while it was easy, it was also slower and mind numbingly repetitive as compared to trying to raise people while not getting massacred myself in the train.

[Vhailor]

Y’all need to stop complaining on the forums and actually play the content, numerous people are changing their opinions on eureka as they go through it. So the posts you’re reading about “eureka bad kms.” Might not even be valid anymore and the person you quoted specifically sounds like all his friends are actually enjoying it if he can’t pull them away from it. Most important, if you don’t like it that much just unsub. No point in torturing yourself with optional content. Whats the community team gonna do? Hand you a free relic? Lmao.

(1) Enjoying Eureka is difficult for me. My friends are a higher level than me, and if I don't catch them as they're entering, they're usually in a full party and not able to easily bring me in. Because SE built this as an Instance, with all the attended restrictions of an Instance, including the inability to join a matching one with friends or send /tells to them. This is a serious, serious barrier for people like me, who are very much on the fence about giving Eureka much of a go.

(2) Don't tell me to stop complaining or unsub. If you don't like to hear complaints, then don't read the f***ing complaint threads floating around the forums. If I'm unhappy with a component of FFXIV, I'm entitled to speak my mind. If you're happy with the content, you're entitled to speak your mind. Neither side should attempt to silence the other, and you do tremendous damage to valid points (it gets better as you play more) when you pair them with this sort of petty, self-entitled crap.

On-topic:

I completely agree that we need more communication from the Community Team, and from SE in general. Healthy MMOs listen to their players, and actively seek their input. It's an essential part of the feedback loop, it's how developers avoid making the same mistakes twice (ideally). It's exactly what SE did, in many ways, to successfully transition from XIV 1.0 to ARR. And... then they stopped. I deeply fear for FFXIV's future if this trend continues. I know it's anecdotal evidence, but roughly 75% of my friends and FC members play mostly out of a sense of momentum, and to keep their houses. One day, that momentum will falter; if SE hasn't grown FFXIV to the point where it can retain players on its own merits by then, subscriptions will be lost - likely a lot of them. I'd rather not see this happen, because I like the foundation that XIV has laid out. I like it a lot. SE just needs to take advantage...