We need better comunication with the Community team

[MageBlack]

I was thinking about that, and I am not sure why I have not posted this yet.

See back in 1.0 they kinda HAD to since the game was outright failing and was struggling keep people even after all the free months (guessing why they did so many from that)

Then 2.0 happened and massive rush to the game, so much so it went past what they expected. So why bother anymore?

I guess just as long they are making mass income off bots they ban, guess nothing else is important.

I even recall them saying they did not want to continue making the Letters from the Producer Live events once 2.X concluded. Honestly this whole mindset of "Why dont the devs listen to me!" Was born from this entitled mentality this generation has. Sooooo many armchair devs in the forums...

[Alleo]

I even recall them saying they did not want to continue making the Letters from the Producer Live events once 2.X concluded. Honestly this whole mindset of "Why dont the devs listen to me!" Was born from this entitled mentality this generation has. Sooooo many armchair devs in the forums...

There is a difference between "why dont they listen to me" or the feeling that they are barely listening to the community at all. If I am seen as entitled because I am using my right as a customer that pays money to say that I get the feeling that they are barely speaking to half their playerbase and that it needs changes...well then I am entitled. But I honestly dont care because I want to play this game for a long time and they said that criticism is better than simple compliments and that they should listen to their fanbase..and if some of us get the feeling that they are lacking in that part then we can point it out.

[Tridus]

I even recall them saying they did not want to continue making the Letters from the Producer Live events once 2.X concluded. Honestly this whole mindset of "Why dont the devs listen to me!" Was born from this entitled mentality this generation has. Sooooo many armchair devs in the forums...

Kids today and their rock music need to get off your lawn, right?

If you think people complaining about not being listened to by game devs is a new thing for this generation, you are in desperate need of a history lesson from a game developer.

[Vhailor]

I even recall them saying they did not want to continue making the Letters from the Producer Live events once 2.X concluded. Honestly this whole mindset of "Why dont the devs listen to me!" Was born from this entitled mentality this generation has. Sooooo many armchair devs in the forums...

Armchair developers only exist en masse when the actual developers are screwing up in obvious ways. Ever compare the number of people who question the Patriots vs. the Browns? Yeah. Same thing here.

Also, the word you're looking for is "modern", not "entitled". The internet era has, above anything else, enabled a level of communication never before seen in human history. Amongst other things, it's given companies the ability to truly involve their consumers in their product development cycles, to the benefit of all sides. When consumers then turn to companies who aren't bothering with this more responsive approach to business, there's little patience for it. It boils down to not being satisfied with software development practices that seem transplanted out of the previous century.

[Vstarstruck]

I don't know how old you are but I'm old enough to have seen a few younger generations not including mine. It is rather cheap shot using the "Entitled" term when you can't come up with a rational argument. A little lesson, every generation has been labeled lazy, entitled, spoiled, take your pick by the older ones. The fact is it has nothing to do with the younger folks and reflects prejudices of the older generation. Many older folks show a real sense of entitlement and refuse to entertain thepossibility that they aren't the greatest generation that ever lived. Most of these kids, at my age I've earned the right to call anyone I want a kid, work as hard as their older peers but unlike them still have the optimism and energy of youth many older people have lost. So my suggestion to you is to drop the generational insults and work harder on a counter argument as to why it isn't important for developers FF XIV to be involved with their customer base.

https://www.youtube.com/watch?v=3gwyEyx5gJ0

that is all

Armchair developers only exist en masse when the actual developers are screwing up in obvious ways. Ever compare the number of people who question the Patriots vs. the Browns? Yeah. Same thing here.

Also, the word you're looking for is "modern", not "entitled". The internet era has, above anything else, enabled a level of communication never before seen in human history. Amongst other things, it's given companies the ability to truly involve their consumers in their product development cycles, to the benefit of all sides. When consumers then turn to companies who aren't bothering with this more responsive approach to business, there's little patience for it. It boils down to not being satisfied with software development practices that seem transplanted out of the previous century.

Kids today and their rock music need to get off your lawn, right?

If you think people complaining about not being listened to by game devs is a new thing for this generation, you are in desperate need of a history lesson from a game developer.

+1 to you too

There is a difference between "why dont they listen to me" or the feeling that they are barely listening to the community at all. If I am seen as entitled because I am using my right as a customer that pays money to say that I get the feeling that they are barely speaking to half their playerbase and that it needs changes...well then I am entitled. But I honestly dont care because I want to play this game for a long time and they said that criticism is better than simple compliments and that they should listen to their fanbase..and if some of us get the feeling that they are lacking in that part then we can point it out.

Going back on topic, or least trying to, can anyone explain why the hotfox to streamline the conversions came out of nowhere with nothing said?
I would of greatly liked to see a reply on that right away with the eurkia complaints, not lockboxes.
(note I am happy they changed that, as I was not getting a relic without it, but still since this subject matter is on communication issues.. still fitting to comment on...

[Claviusnex]

[QUOTE=MageBlack;4636340.... Was born from this entitled mentality this generation has. ....[/QUOTE]

I don't know how old you are but I'm old enough to have seen a few younger generations not including mine. It is rather cheap shot using the "Entitled" term when you can't come up with a rational argument. A little lesson, every generation has been labeled lazy, entitled, spoiled, take your pick by the older ones. The fact is it has nothing to do with the younger folks and reflects prejudices of the older generation. Many older folks show a real sense of entitlement and refuse to entertain the possibility that they aren't the greatest generation that ever lived. Most of these kids, at my age I've earned the right to call anyone I want a kid, work as hard as their older peers but unlike them still have the optimism and energy of youth many older people have lost. So my suggestion to you is to drop the generational insults and work harder on a counter argument as to why it isn't important for developers FF XIV to be involved with their customer base.

[MageBlack]

-snip-

I was taking a broad stroke at the current generation living now, all of us, including myself. Its by comparison to what it was like when I was younger, we had fewer methods of communication and when a game came out. No downloads, patches, updates, forums, etc, never really had any preview of what was coming until it hit shelves, that was it. Does that mean things were better that way? Not really.

This is what I mean by entitled: I finally am able to have an avenue to express my thoughts an opinions in a space that is relevant to the topic and if I dont get a response/the response I'm looking for it gives me the right to claim no one is listening.

That's entitlement; the belief that one is inherently deserving of privileges or special treatment.

It's incredible going from needing to write a letter on paper and send it off to a company and never knowing if they even got it let alone read it or cared what I said to being able to have full on conversations with people all across the globe. We are in an age of instant gratification and short little sound bites of 128 chr's or less. My comment was tongue in cheek but it seems to have struck quite a nerve with people all assuming what i meant.

This just further illustrates the issue with trying to communicate in this way. hardly anyone listens to the 5 paragraph, well thought out, well worded comment but instead the two min troll gets all the reactions and feedback. I know, I have tried before to take the time to be articulate and thoughtful but then the post about "Why cant I suplex Phantomtrain?!?!" gets the biggest reaction (just a random example).

Sorry if I offended you guys, your offense about being offended so you offend the devs has offended me. 22 pages and weeks later the offense continues. I do feel your point was made quite clearly in your OP.

[KisaiTenshi]

I guess just as long they are making mass income off bots they ban, guess nothing else is important.

Why do people jump to this conclusion. Every MMO, there's some wacky conspiracy that the developers are choosing to ignore bots, that destroy the game, and chase off paying customers... to make a few damned pennies? Like, seriously, in what world does that makes sense. If they wanted to make money from selling gil, they would just put "1 million gil for X$" right on the mog shop, and put those botters out of business.

But that is the realm of crappy P2W games. So no, they are actively fighting RMT, they are not in bed with the RMT, and anyone who thinks otherwise, needs to stay off the tinfoil hat sites.

A more serious, obvious problem is that at any point in time, I can do a "sprout search" anywhere in the game and see about 30 button mash names, all level 50 BLM's and one level 50 WHM. There's your RMT bots. It's always one group of 3 BLM's and 1 WHM, because that is the fastest way they can grind on the map. I just don't know where they are doing it, and you can catch them if you stand around the zone transition areas. Heck, the one I saw yesterday had a Guild that was 5 days old.

[Remedi]

They come to this conclusions by considering the fact that they are getting the money off their new opies of the game

[Theodric]

They come to this conclusions by consdidering the fact that they are getting the money off their new copies of the game

Mm. Which is a valid point and hardly a 'conspiracy theory' like the poster before you suggests. Many businesses cut corners if it means making a profit. In Square Enix's case we can only offer up speculation, though.

Furthermore, the existence of bots has been a constant thing in the genre for...as long as MMO's have been around. Yet despite knowing how and where they operate there's no immediate action. One needs to seriously consider why a portion of the budget in any MMO isn't spent on hiring a 'squash squad' that identifies where and when bots will strike and eliminates them if they're caught out.

Instead, many players have expressed their frustration at reporting a bot and seeing them months later in the exact same spot. This isn't limited to FFXIV, it happens in other MMO's too. Now, some do get banned - but it's staggered and often quite some time after the damage to the economy is done. Then there's the dire situation in FFXIV's PvP with Frontlines being infested with them and causing higher queue times/lessened interest in the game mode as a consequence.