We need better comunication with the Community team

[Vstarstruck]

The person in charge of all the community stuff is taking questions for the upcoming live letter if you'd like to ask anything.

http://forum.square-enix.com/ffxiv/t...=1#post4633241

[Vstarstruck]

In the end if they don't please many, wouldn't it start being reflected in sales and subs?

[Vhailor]

@Vhalinor with all due respect but we already had cases of ppl not accepting a negative response from SE with explanations in the past, that's why I'm beign a bit cautious in regards to surveys

As opposed to the improved reaction when SE says nothing? Feedback and player involvement will never please everyone. It's almost guaranteed to please them more than utter silence, however.

In the end if they don't please many, wouldn't it start being reflected in sales and subs?

Not necessarily. People don't always make rational decisions, and MMOs benefit tremendously from momentum. WoW, for instance, is a piece of shit by modern standards, but millions and millions of people have memories, characters, and friends that keep them active. FFXIV has a similar sort of core, much of it inherited from FFXI and XIV 1.0 - particularly since it's the only major MMO available for consoles.

The major risk right now, as I see it, is new MMO releases - particularly the eventual successor to XIV. Any non-FF MMO that generates significant buzz, anything that draws away entire groups of friends, is going to be a huge threat to XIV if it also features a more responsive development team. And that's to say nothing of the eventual successor to XIV, which may well prove to be an epic flop. I would never, ever invest in a new SE MMO at this point - because they haven't shown any sort of desire to learn or evolve.

Community outreach can resolve these concerns. It can help inoculate FFXIV against the ever-present threat of new MMO releases, and it can help ensure that XIV's successor enjoys a strong, built-in core of early adopters just as FFXI guaranteed such a scenario for FFXIV.

[Remedi]

As opposed to the improved reaction when SE says nothing? Feedback and player involvement will never please everyone. It's almost guaranteed to please them more than utter silence, however. .

No, I'm talking about the community accepting an answer even if they answer is no

[Vhailor]

No, I'm talking about the community accepting an answer even if they answer is no

I confess that I'm not sure why you're focusing on this distinction. It seems like you think increased dialogue from SE could worsen things relative to the approach they've taken thus far. Would you mind explaining your reasoning in more detail?

[Remedi]

I confess that I'm not sure why you're focusing on this distinction. It seems like you think increased dialogue from SE could worsen things relative to the approach they've taken thus far. Would you mind explaining your reasoning in more detail?

I'm sry I'll explain better.
I'm not advocating for no responses from SE, I said to Alleo I would gladly have more infos even on the devs process like the one we had for the UI changes of some months ago.
What I was getting was that however we also need not to find new scapegoats like them manipulating the infos to their liking or us not liking what they answer us

[KisaiTenshi]

The major risk right now, as I see it, is new MMO releases - particularly the eventual successor to XIV. Any non-FF MMO that generates significant buzz, anything that draws away entire groups of friends, is going to be a huge threat to XIV if it also features a more responsive development team. And that's to say nothing of the eventual successor to XIV, which may well prove to be an epic flop. I would never, ever invest in a new SE MMO at this point - because they haven't shown any sort of desire to learn or evolve.

Community outreach can resolve these concerns. It can help inoculate FFXIV against the ever-present threat of new MMO releases, and it can help ensure that XIV's successor enjoys a strong, built-in core of early adopters just as FFXI guaranteed such a scenario for FFXIV.

As long as XIV is around, there will be players. Look at how long XI has lasted. That said, "subscription MMO's" appear to be dead, as all the MMO's and "mobile" games that keep coming out are basically pretty to look at, but they're just thinly veiled gambling, with no actual gameplay changes between patches. They just keep looking for ways to bilk the player out of more money with the cash shop. Like as much as I hate "dyes and clothing" in the shop, these don't break the game as long as you had a chance to get them via the game normally, and can specifically buy what you want and aren't subject gachapon RNG mechanics like other rubbish mmo's. But I would rather everything in the Mog shop to be available in the game by some normal means, even if it means waiting for that event to come around again the following year.

People quickly burn out of gachapon-fueled games once they realize they are spending far more than they would on a subscription game, and young adults/teens are especially vulnerable to these crappy low-quality P2W games. But in order to get people to pay for a subscription game, the game has to have a high quality appeal to it. So far there is nothing better than FFXIV out there. Only ESO and BDO have come out since that use a subscription model. Neither of them are popular.

According to gamerankings, The only thing more popular than FFXIV is Skyrim. LoL is #3, and WoW is #4. Minecraft is #10.

[Vstarstruck]

As opposed to the improved reaction when SE says nothing? Feedback and player involvement will never please everyone. It's almost guaranteed to please them more than utter silence, however.


Not necessarily. People don't always make rational decisions, and MMOs benefit tremendously from momentum. WoW, for instance, is a piece of shit by modern standards, but millions and millions of people have memories, characters, and friends that keep them active. FFXIV has a similar sort of core, much of it inherited from FFXI and XIV 1.0 - particularly since it's the only major MMO available for consoles.

The major risk right now, as I see it, is new MMO releases - particularly the eventual successor to XIV. Any non-FF MMO that generates significant buzz, anything that draws away entire groups of friends, is going to be a huge threat to XIV if it also features a more responsive development team. And that's to say nothing of the eventual successor to XIV, which may well prove to be an epic flop. I would never, ever invest in a new SE MMO at this point - because they haven't shown any sort of desire to learn or evolve.

Community outreach can resolve these concerns. It can help inoculate FFXIV against the ever-present threat of new MMO releases, and it can help ensure that XIV's successor enjoys a strong, built-in core of early adopters just as FFXI guaranteed such a scenario for FFXIV.

I see, so basically they will not see the effects immediately, but acting like this does not give them a bright future, only time will tell I suppose. I guess the domino effect can be a real theory in practice with this. "I play x game because my friends do" will not hold if said friends are playing something else.

WoW has very nice functionality and customer support compared to here, that may be a reason they have subs despite the game itself being outdated.

I also take it the sinking cost fallacy needs to be considered.

So, it must be really, really fun. A game with this many players must promise potent, unadulterated joy, right? Actually, the lasting appeal of Farmville has little to do with fun. To understand why people commit to this game and what it can teach you about the addictive nature of investment, you must first understand how your fear of loss leads to the sunk cost fallacy.

fitting

ironically, it ended up being an unexpected reply to this:

People quickly burn out of gachapon-fueled games once they realize they are spending far more than they would on a subscription game, and young adults/teens are especially vulnerable to these crappy low-quality P2W games. But in order to get people to pay for a subscription game, the game has to have a high quality appeal to it. So far there is nothing better than FFXIV out there. Only ESO and BDO have come out since that use a subscription model. Neither of them are popular.

According to gamerankings, The only thing more popular than FFXIV is Skyrim. LoL is #3, and WoW is #4. Minecraft is #10.

I wonder how much SE is aware of this, and trying to hike mog station prices for this reason to "milk it as much as possible" before the burn out crash. After all he did say this himself:
....
well it as something on the likes if "It is the second expansion, if we keep doing the same thing over and over people will get board"

[LeoLupinos]

When I joined the game I felt "finally a game where the devs actually do ehat the community wants", but now it feels that we are not being heard. There's no reply to any posts from dev like anymore.

[Vstarstruck]

When I joined the game I felt "finally a game where the devs actually do ehat the community wants", but now it feels that we are not being heard. There's no reply to any posts from dev like anymore.

I was thinking about that, and I am not sure why I have not posted this yet.

See back in 1.0 they kinda HAD to since the game was outright failing and was struggling keep people even after all the free months (guessing why they did so many from that)

Then 2.0 happened and massive rush to the game, so much so it went past what they expected. So why bother anymore?

I guess just as long they are making mass income off bots they ban, guess nothing else is important.