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  1. 03-17-2018 12:36 AM #1
    Acebris_Etheyr
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    Acebris_Etheyr's Avatar
    Join Date
    Apr 2017
    Posts
    20
    Character
    Acebris Etheyr
    World
    Famfrit
    Main Class
    Samurai Lv 70

    i2501, Change to Recurring Subscription issue

    Hi, I'm sure this will be moved to "Separate Support Required" but I thought I'd better ask anyway.

    I attempted to resubscribe today with 32 days left on my account, using a work computer. I was hit with the i2501 error code before I could even put in credit card information. I tried it one more time, forgetting you cannot ask for more than 180 days of play time, so I switched to 90 days and tried again. i2501 again.

    I researched the issue and found that I shouldn't try more than twice on the same internet connection. Tried again on my phone...

    I got through everything, no payment required, no credit card information to put in, and it switched my account to Recurring. I'm a little confused by this, since SE does not have a credit card on file (that I know of) how can my account be recurring?
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    Last edited by Acebris_Etheyr; 03-17-2018 at 12:58 AM.
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