Did not receive Retired Chocobo Certificate

[alphasqual2211]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: 03/20/2018
Frequency:Unknown, but its the first time happening for me.
World name: Zalera
Character name: Tantus Regis
Retainer name:
NPC name: Chocobo Trainer
Monster name:
Class/Level: SAM Level 60
Party or solo: Solo
In-game time: Not sure.
Area and coordinates: Gold Saucer, Chocobo Square.
Housing: Crimson House
Steps: Not sure. All i did was Retire my Chocobo and now the whole thing is glitched out.
1.
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider:
- Modem maker/model number:

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use:
- Internet Explorer Version:

------------------------------------------------------

■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[Canadane]

Was it rank 40?
You only get your certificate of breeding rights if it's at least rank 40.

[alphasqual2211]

You cant retire it till it passes Rank 40 at least thats what the lodestone and the Active Help says

[Mholito]

You can retire it before rank 40, it just won't give you the certificate. Fairly sure there's a warning about it too.