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  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Thank you for the information Terrorofdeath.

    I'm going to make the same assumption as before. The content is still new so there may be some congestion issues and this can make any connection issues you may have worse.

    Try resetting your router (turn it off and leave it off for a few minutes).

    Make sure that any anti-virus/firewall you have has an exception for Final Fantasy XIV

    Try performing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.

    Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
    - Under the "General" tab, please delete ALL browser history.
    - Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
    - Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
    - Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
    - Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED. [SSL 3.0 should be UNCHECKED]
    - Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
    - Right-Click on the FFXIV launcher icon and select "Properties"
    - Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
    - Hit "Apply", then "OK" to save the changes.
    - Please RESTART your PC now. Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. #2
    Player
    Ozenky's Avatar
    Join Date
    Aug 2013
    Posts
    8
    Character
    Ivan Kourmanov
    World
    Cactuar
    Main Class
    Arcanist Lv 50

    Also hace issues

    Platform: PS4
    Connection: Wired, 100 mbps.
    Other programs or apps: none.
    What i did so far?: I connected my ps4 to my computer to try a vpn; I called my ISP to check if my service is al right from them, and they send me the speed. Restarted my modem, also, before everybfame, and lowered my graphics needs on the menu of the game anf it still lags, a lot. Honestly I dont even know what to try now.
    (0)