Occasionally not receving exp when in Eureka

[Karen_Cerfrumos]

Date & Time: March 13, 2018 7:30-8:28 pm server time
Frequency: Repeated non-systemic occurences when killing mobs
World name: Sargatanas
Character name: Homare Kagajaki
Retainer name: ---
NPC name: ---
Monster name: Darner
Class/Level: BLM70 (level 4 in instance)
Party or solo: Full party of 8
In-game time: all ET day, 7:30-8:28pm server time
Area and coordinates: Eureka Anemos 20, 23
Housing: ---
Steps:
1. Killing mobs of slightly higher level than elemental level of character while in a full party (characters lv3-5, monster lv9)
2. No players outside the party attack the mob, while all players in the party attack the mob
3. Sometimes at random killing the mob will not award exp, protean crystals sometimes drop regardless
To note, this happens to all membrs of the party simultaneously. The entire party report they do not receive any exp when this happens.

Connection Specs
- Type of internet connection/provider: ER-Telecom
- Modem maker/model number: Netgear

■ PC Specs

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Alex Lynd\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i5-2400 CPU @ 3.10GHz (4 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS Award Modular BIOS v6.00PG
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8109.176MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 15700.918MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 698.063GB SYSTEM_FREEDISC_SPACE 499.015GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.394GB SYSTEM_FREEDISC_SPACE 339.642GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 287.887GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4054.588 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d21ccd639df9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9065
SYSTEM_GRAPHICS_DRIVER_DATE 1/3/2018 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 1664 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER igdumd64.dll,igd10umd64.dll,igd10umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 9.17.0010.4459
SYSTEM_GRAPHICS_DRIVER_DATE 5/19/2016 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Динамики (Устройство с поддержкой High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9FD35959-094B-4F9F-9049-21101AE4A813}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND Цифровое аудио (S/PDIF) (Устройство с поддержкой High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5B0E4D11-B20B-4791-89BA-629B830A0ABC}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND Цифровое аудио (S/PDIF) (Устройство с поддержкой High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {FBA4CD32-0C26-4D0F-9D00-872C9306250E}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73CEC020-0395-11E8-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73D13120-0395-11E8-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73D13120-0395-11E8-8003444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73DAA700-0395-11E8-8004444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73DAA700-0395-11E8-8005444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73DD1800-0395-11E8-8006444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73DF8900-0395-11E8-8007444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {73DF8900-0395-11E8-8008444553540000}
SYSTEM_INPUT_NAME Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FINAL FANTASY XIV
In-Game Bugs - Post New Thread - Mozilla Firefox
FFXIVLauncher
Discord
Adobe Acrobat Reader DC
screenshots
BattlePing
Untitled - Notepad
Settings
Settings
Photos
Photos


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
AviSynth 2.5
Battle.net
DVD Decrypter (Remove Only)
Final Fantasy VI
K-Lite Codec Pack 13.6.5 Full
OBS Studio
Overwatch
Total Commander (Remove or Repair)
µTorrent
WinRAR archiver
World of Warcraft
FF Logs Uploader
Adobe AIR
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212
Java Auto Updater
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC - Russian
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Помощник по обновлению до Windows*10
BattlePing
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
HexChat
IrfanView 4.50 (64-bit)
Mozilla Firefox 58.0.2 (x64 ru)
Mozilla Maintenance Service
Microsoft Office 365 - ru-ru
Vulkan Run Time Libraries 1.0.65.0
Java 8 Update 161 (64-bit)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Update for Windows 10 for x64-based Systems (KB4023057)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
Панель управления NVIDIA 390.65
NVIDIA GeForce Experience 3.11.0.73
NVIDIA Драйвер контроллера 3D Vision 390.41
NVIDIA Optimus Update 31.0.1.0
NVIDIA Системное программное обеспечение PhysX 9.17.0524
Обновления NVIDIA 31.0.1.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.11.0.73
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.02.2
FINAL FANTASY XV BENCHMARK
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24212
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24212


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroCEF\RdrCEF.exe 00003EE8
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe 00000B34
C:\Program Files (x86)\Battle.net\Battle.net.9877\Battle.net Helper.exe 00001880
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00001BEC
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 0000151C
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000D1C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003D88
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003EE4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002B68
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00000ADC
C:\Program Files\Mozilla Firefox\firefox.exe 00003740
C:\Program Files\Windows Defender\MSASCuiL.exe 00001FE0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1807.264.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00000154
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00002E44
C:\Users\Alex Lynd\AppData\Local\Discord\app-0.0.300\Discord.exe 00002F20
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001FBC
C:\WINDOWS\system32\DllHost.exe 00001F64
C:\WINDOWS\system32\SettingSyncHost.exe 00001D04
C:\WINDOWS\system32\conhost.exe 00002158
C:\WINDOWS\system32\notepad.exe 000025DC
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00003598
C:\Windows\System32\GameBarPresenceWriter.exe 0000301C
C:\Windows\System32\IME\SHARED\imebroker.exe 000019D0
C:\Windows\System32\RuntimeBroker.exe 00002C40
C:\Windows\System32\igfxpers.exe 00001B44
C:\Windows\System32\smartscreen.exe 000031F4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000154C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00003670
C:\Windows\explorer.exe 00003EA8
c:\windows\system32\sihost.exe 00001534
c:\windows\system32\svchost.exe 00001E28
c:\windows\system32\taskhostw.exe 000015C0