Eureka constant 90002 DC

[Fellers]

Let me me start off with this: I really enjoy the game. Its a great way to play with friends and pass time If I sound rude I really don't mean it.

I can play FF without any sort of connectivity issues, in almost any instance whether it's my private house, or im raiding in Sigmascape. However, when ever i try to play in Eureka, i constantly get 90ked, he only exception is when I am in combat. I play through steam, and have kept all my drivers updated to ensure this doesn't happen, but it does. This only happens in Eureka, no matter what instance. what can I do to stop this?

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

We've been getting a few reports about this and my assumption is that a lot of players create congestion that can make connection issues worse. These connectivity issues may not affect you in other areas, but combined with a lot of other players in the Eureka content, you are getting these disconnection errors.

Please provide the following:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which disconnect occurs
- Where you are booted to after disconnect (Desktop, Start Screen, Character Select)
- Everything you have tried to resolve the issue

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Fellers]

Platform: PC (steam game)
Connection: Wired
Programs while running: Teamspeak, WTFast
Frequency of disconnection: 3-20 seconds unless I'm in combat then I don't DC
Booted to: Start Screen
trying to resolve issue: used VPN, playing at nonpeak hours, updated all internet connectivity software

[Ariellendera]

Hello Fellers, Thank you for posting on the Final Fantasy XIV Technical Support Forums

The issue you are describing is most associated with interference with the game data. Most of the time, it results from certain security/privacy changes on Internet Explorer. Other times it occurs when an application that is running in the background is causing interference, such as Anti-virus software, firewalls, media players, web browsers, etc.

Please make sure all background applications (including anti-virus programs such as Norton, Kaspersky, Windows Defender, etc.) have been disabled and/or closed to minimize game interference.

Ensure that the latest version of Internet Explorer is installed on your PC (even if you don't use Internet Explorer), please do not use Edge as that is a different internet platform. Once Internet Explorer is up-to-date, please open the IE browser, open the "Tools", go to "Internet Options" and adjust the following settings:
Under the "General" tab, please delete ALL browser history.
Under the "Security" tab, please move the slider to the lowest possible settings or no higher than "Medium"
Under the "Privacy" tab, please move the slider to the lowest possible settings or to "Allow All Cookies"
Under the "Advanced" tab, please make sure that "Allow software to run or install even if signature is invalid" is CHECKED.
Make sure that all SSL and TLS (EXCEPT SSL 3.0) are CHECKED.
[SSL 3.0 should be UNCHECKED]
Hit "Apply" to save the settings, and then "OK, to close the Internet Options menu.
Right-Click on the FFXIV launcher icon and select "Properties"
Go to the "Compatibility" tab, and change the compatibility mode to "Windows 7"
Hit "Apply", then "OK" to save the changes.
Please RESTART your PC now.


Once your PC has been restarted, Right-Click the FFXIV launcher icon once more and select "Run as Administrator"

Hope to be of assistance

[ZilianStoleMyMoney]

I can mirror what Fellers said in regards to getting 90002, except that Fellers seems to be having it worse than I am, but I get random 90002s in middle of fishing, or more commonly changing instances (map changes, dungeons starting etc). Fighting or just generally standing around is fine.

[Einmimiria]

Hello ZilianStoleMyMoney.

I'd suggest trying some of the troubleshooting options listed above. Let us know if you are still having trouble.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!