This is something that pervades pretty much all online gaming communities, not just FFXIV. The American community is just, for lack of a better word, a cesspool.
In other games like WoW, you could chalk it up to the population. But in Asian MMOs where there are far more people playing the game in the East than in the West, our communities still manage to be absolutely atrocious.
And here's the thing. FFXIV's community is actually one of the better ones out there. Even then, the Novice channel still has its fair share of racial epithets and trolling. I just ignore it, but it got me wondering.
What is it about the NA community that makes it so much worse than the Japanese community? From what I understand, the EU community is not as bad as the NA one either.
We seem to have a monopoly on terrible. Why is this? Is it just our culture?