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  1. #1
    Moderator Einmimiria's Avatar
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    Nov 2017
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    Thank you for the update meowning.

    Try contacting your ISP to make sure the ports are forwarded.

    You can also try a clean boot. For Windows 8 and 10, simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. For Windows 7, Click Start, type msconfig.exe in the Start Search box, and then press Enter to start the System Configuration utility. On the General tab, click the Selective startup option, and then click to clear the Load startup items check box. On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  2. #2
    Moderator Einmimiria's Avatar
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    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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