Disconnects and Error 90002 every few minutes

[Einmimiria]

Thank you fro the update meowning.

I would suggest closing any programs running in the background (such as Discord) even if you don't think it will interfere.

Make sure you make an exception on your anti-virus/firewall for Final Fantasy XIV.

Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP may forward these ports for you.*

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[meowning]

I've opened my router's settings but I'm not entirely sure how to check which ports are open or make any changes. I'm using a TP-Link router. Still getting many disconnects even with all other background programs closed.

[Ariellendera]

I've opened my router's settings but I'm not entirely sure how to check which ports are open or make any changes. I'm using a TP-Link router. Still getting many disconnects even with all other background programs closed.

Hello! Thank you for your response. You can contact your ISP regarding the ports. They can check them for you and open them if need be.

Hope to be of assistance.