Cannot login Main char only

[Ariellendera]

Hello BloodShadow, Thank you for your response.

Is there anything that updated or changed on your computer that might coincide with this issue? When exactly did it start?

Hope to be of assistance.

[BloodShadow]

no nothing i was playing yesterday night logged off and when i went to log on next morning i couldn't log into my main character

[Einmimiria]

Thank you for the update BloodShadow.

As you are reluctant to try a reinstallation, I'll recommend a few things that may solve the issue. Just be aware that reinstalling might solve the issue if these don't. Here are a few things we can try:

First, try a wired connection as opposed to the wireless one you are using, as well as resetting your router by turning it off and back on.
Second, you can try doing a clean boot. Simply open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC.
Update your graphics card drivers .
Make sure your anti-virus/firewall has an exception for the game.
Check the following Port Ranges on your router/modem to ensure that the following Port Ranges have been opened/forwarded/triggered:
▼TCP
54992 through 54994,
55006 through 55007,
55021 through 55040
Your ISP may forward these ports for you.*

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[BloodShadow]

none of that worked seems like i have no choice but to uninstall and reinstall the game and hope that works and another day wasted