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  1. #1
    Player
    Phelios's Avatar
    Join Date
    Oct 2013
    Posts
    51
    Character
    Tamahome Horebane
    World
    Excalibur
    Main Class
    Pugilist Lv 70

    My computer seem to be freezing up and crashing at the start of cutscenes

    Sometime it transition smoothly other time. But mostly at the starts of major cutscenes.
    (0)

  2. #2
    Moderator Ariellendera's Avatar
    Join Date
    Nov 2017
    Posts
    1,027
    Hello Phelios, Thank you for posting on the Final Fantasy XIV Technical Support Forums

    Can you elaborate on the kind of issue you are having?

    Please provide:

    - Platform (PC, PS4, Mac)
    - the nature of the latency
    - Type of connection (wired or wireless)
    - Other programs running while the game is playing (if any)
    - Everything you have tried to resolve the issue

    Thank you for playing Final Fantasy XIV! Hope to see you online.
    (0)

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Hello everyone,

    Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)