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  1. #1
    Player
    BMattAttack's Avatar
    Join Date
    Jan 2012
    Posts
    8
    Character
    Celan Aomori
    World
    Masamune
    Main Class
    Astrologian Lv 60

    You should simplify the payment methods.

    I tried to pay today by adding crysta to my account, but it kept rejecting my PayPal info. PayPal said the transaction was canceled by the seller.

    I don't know Click to Buy or Ultimate Pay, but what I do know is that enough places have my credit card info and I'm not about to give it to two companies I've never heard of. I do trust Pay Pal though.

    I think payment for your services are too convoluted. When I want to pay money to Blizzard, I pay it to Blizzard. When I want to pay money to Steam I pay it to Steam. They're not asking me to go through third parties, even a subsidiary. At any rate, I could be a paying customer if you made it simple enough to pay. If you made me feel secure enough about paying. I'm just one customer, but somehow I suspect I'm not the only one turned away from how complicated you've made payment.

    Remember, if you want people to actually do something, simple is best. The harder you make it, the less people will do it. If you're going to sell something, make it easy to buy, or be prepared for people not to buy it.
    (3)

  2. #2
    Player
    Hagito's Avatar
    Join Date
    Jan 2012
    Location
    Gridania
    Posts
    92
    Character
    Finn Miller
    World
    Hyperion
    Main Class
    Archer Lv 50
    I simply cannot agree more!
    SE should actually have a paypal account itself... most games do. As you do, I also only trust paypal and really hesitate when some website asks me for credit cards... if it doesnt have paypal I simply avoid using it (over 3-5 years with my current paypal account, dont really remember when i registered in there for the first time lol...)

    However, the same thing applies to the game itself, like the website, it should be really optimized to be easy to understand.

    Thumbs up to you
    (1)

  3. #3
    Player
    Shougun's Avatar
    Join Date
    Jan 2012
    Location
    Ul'dah
    Posts
    9,431
    Character
    Wubrant Drakesbane
    World
    Balmung
    Main Class
    Fisher Lv 90
    Everyone should avalanche that like button.... Setting up the pay system was extremely outdated and overly-complex.
    (0)