Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

An i2501 is a general error on the Mogstation, as such it can be difficult to diagnose. It can be caused by an abnormal connection, a public network (Internet cafe, University connection), the use of a VPN or simply too many rapid attempts. The system will try to filter out anything it finds to be "strange."

Please wait for a response from the Support Center.

As this is not a technical issue, this thread will be moved 'Separate Support Required.'

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