Error Code: i2501

[vremyanova]

Hello!

I am trying to enact World Transfer service right now. I do not have Credit Card, nor the ability to buy Crysta at any means, so I'm asking my friend in USA with USA credit card to help. I live in Indonesia, but I have EU account because I am going to stay in Germany for months.

When my friend enters his credit card information, and clicked continue, he got error. He thought it's because of region differences, so I asked my friend in EU with EU credit card to help me. She got Error Code: i2501 as well before even entering her credit card information.

Some troubleshooting I've read involves region differences, flagged as suspicious, or internet connection problem. I have submitted my support ticket, but I need a fast response because my problem is rather urgent.

Any inputs will be appreciated!

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

An i2501 is a general error on the Mogstation, as such it can be difficult to diagnose. It can be caused by an abnormal connection, a public network (Internet cafe, University connection), the use of a VPN or simply too many rapid attempts. The system will try to filter out anything it finds to be "strange."

Please wait for a response from the Support Center.

As this is not a technical issue, this thread will be moved 'Separate Support Required.'

Thank you for visiting the Final Fantasy XIV Technical Support Forums.