Anyone still having trouble with Click and Buy?

[Cyan]

I figure this might be a stupid question, but I thought I would ask just as a precaution.

Are a majority of people still having trouble getting their payment to go through? I've noticed that the Click and Buy page will time out and not take my credit card when I do try to pay.
So..yeah. Community still having issues paying, or am I just making some oblivious mistake typing in numbers?

[Fiosha_Maureiba]

Hi Cyan,

Is there a specific error message that you're encountering?

Such as the account being blocked, that the credit card page just refreshes and you have to retype it, or that you will have to verify the account first?

And you wouldn't happen to be using American Express would you?

If Crysta is an available option without getting the error message of "you have multiple browser windows open", I highly recommend it over the Click and Buy option.

[Cyan]

It would essientially just say "There was an error saving your data", and then refresh the page. Oh, and I have Visa.

Annnywho I did indeed end up biting the bullet and just buying Crysta(buying it with Click and Buy...ironically). I suppose it shall work for now!

[WinnipegJet]

It would essientially just say "There was an error saving your data", and then refresh the page. Oh, and I have Visa.

Annnywho I did indeed end up biting the bullet and just buying Crysta(buying it with Click and Buy...ironically). I suppose it shall work for now!

If you're having trouble with C+B just use UltimatePay, which can go through PayPal. Haven't had a problem yet.

[viion]

If you're having trouble with C+B just use UltimatePay, which can go through PayPal. Haven't had a problem yet.

A lot of people dont have this.... Its been said about a gazillion times lol.

[Catapult]

It would essientially just say "There was an error saving your data", and then refresh the page. Oh, and I have Visa.

Annnywho I did indeed end up biting the bullet and just buying Crysta(buying it with Click and Buy...ironically). I suppose it shall work for now!

Good to hear that you at least had the extra options available. For many people it is sadly not that simple.

[Scherwiz]

I think it's pretty clear that Square Enix just doesn't care about the convenience and safety of the customers that it is providing a service to. I invite them to prove me wrong and or otherwise.

[Scherwiz]

I think it's pretty clear that Square Enix just doesn't care about the convenience and safety of the customers that it is providing a service to. I invite them to prove me wrong and or otherwise.

YOU HAVE BEEN PROVEN WRONG SIR.

[Catapult]

YOU HAVE BEEN PROVEN WRONG SIR.

Nicely put.

[Cyan]

I guess what has me sitting here going "hmm" is the fact that it wouldn't let me do Click and Buy directly, but it would let me pay for Crysta through Click and Buy just fine.