When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 2:33pm
Frequency:
World name: Cactuar
Character name: Seranikus Pierroquiet
Retainer name:
NPC name: Recompense Officer
Monster name:
Class/Level: Samurai 60
Party or solo:
In-game time:
Area and coordinates:
Housing:
Steps:
1. Checked Recompense Officer's MoonFire Faire Items 1&2 tabs
2. Items not found Lords Yukata(Blue, Green,Grey)
3. I have the Achievement associated with the event and the items in question in my Armoire minus the Blue Yukata I accidentally threw out.
Connection Specs
- Type of internet connection/provider: Ethernet / Verizon
- Modem maker/model number:
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Seran\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU AMD Ryzen 5 1600X Six-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 09/08/17 12:31:20 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16316.801MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18748.801MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.349GB SYSTEM_FREEDISC_SPACE 31.391GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.412GB SYSTEM_FREEDISC_SPACE 386.543GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon(TM) RX 560 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67EF)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 4041.523 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8158.400 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (59Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\aticfx64.dll,C:\Windows\System32\DriverStore\FileRepository\c0325741.inf_amd64_21ca712404c688c3\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.20.15033.1003
SYSTEM_GRAPHICS_DRIVER_DATE 3/15/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {4198C055-625B-4579-8850-B887747C0C0A}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/21/2018 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {9A29B7AF-CDF5-4374-816E-657678CC78AA}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0251
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/21/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29A9C190-24BD-11E8-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AA0FB0-24BD-11E8-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AA36C0-24BD-11E8-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AA36C0-24BD-11E8-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29A97370-24BD-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AA84E0-24BD-11E8-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AAABF0-24BD-11E8-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AA5DD0-24BD-11E8-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AAD300-24BD-11E8-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AA84E0-24BD-11E8-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {29AAD300-24BD-11E8-800B444553540000}
SYSTEM_INPUT_NAME Blue Snowball
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
#general - Discord
In-Game Bugs - Post New Thread - Google Chrome
FINAL FANTASY XIV
Moonfire Faire (2014) – Gamer Escape - Google Chrome
Photos
Photos
Settings
Settings
Microsoft Store
Microsoft Store
Steam
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Battle.net
Google Chrome
Heroes of the Storm
Blade & Soul
League of Legends
NCSOFT Game Launcher
Overwatch
Overwatch Test
PBE
StarCraft II
Steam
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Google Update Helper
SUPERHOT
AMD Settings
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
AMD Settings
Devil May Cry HD Collection: Devil May Cry HD
Blade & Soul
Launcher Prerequisites (x64)
Epic Games Launcher
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Web Companion
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
NVIDIA PhysX
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
AMD Software
Mozilla Firefox 58.0.1 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 ProPlus - en-us
Warframe
Divinity: Dragon Commander
Tabletop Simulator
fault - milestone one
Roommates
If My Heart Had Wings
Tom Clancy's Rainbow Six Siege
Clustertruck
SoulWorker
Tokyo Dark
Sid Meier's Civilization V
Synaptics Pointing Device Driver
VLC media player
Vulkan Run Time Libraries 1.1.70.0
Vulkan Run Time Libraries 1.1.70.0
AMD Radeon Settings
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization DA
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Catalyst Control Center Next Localization NL
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Catalyst Control Center Next Localization CS
Catalyst Control Center Next Localization TH
Catalyst Control Center Next Localization DE
Epic Games Launcher Prerequisites (x64)
Blender
AMD Radeon Settings
AMD Settings - Branding
Catalyst Control Center Next Localization KO
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization ES
Catalyst Control Center Next Localization TR
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization BR
Catalyst Control Center Next Localization FI
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization CHT
Catalyst Control Center Next Localization IT
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
AMD Problem Report Wizard
Catalyst Control Center Next Localization RU
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization NO
Catalyst Control Center Next Localization PL
Catalyst Control Center Next Localization CHS
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization JA
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
AMD Settings
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000864
C:\Program Files (x86)\Lavasoft\Web Companion\Application\WebCompanion.exe 00001BD4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000498
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000029B0
C:\Program Files (x86)\Steam\Steam.exe 00002B84
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00001E60
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\UplayWebCore.exe 000024D8
C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\upc.exe 00002C28
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 00000EB0
C:\Program Files\Windows Defender\MSASCuiL.exe 00002454
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1811.248.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001BF8
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18021.12420.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 0000071C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11802.1001.11.0_x64__8wekyb3d8bbwe\WinStore.App.exe 0000337C
C:\Users\Seran\AppData\Local\Discord\app-0.0.300\Discord.exe 00001E9C
C:\Users\Seran\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000022DC
C:\Windows\Explorer.EXE 0000164C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00002CD4
C:\Windows\System32\GameBarPresenceWriter.exe 00002970
C:\Windows\System32\RuntimeBroker.exe 00002348
C:\Windows\System32\TiltWheelMouse.exe 000024C8
C:\Windows\System32\smartscreen.exe 000011F8
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000019F8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000192C
C:\Windows\system32\ApplicationFrameHost.exe 00003350
C:\Windows\system32\DllHost.exe 000022D8
C:\Windows\system32\SettingSyncHost.exe 00001CB8
c:\windows\system32\sihost.exe 000016F8
c:\windows\system32\svchost.exe 00001898
c:\windows\system32\taskhostw.exe 00000900
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name:
Laptop Model Number:
Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:
Browser Information
- Name and version of the browser currently in-use: Google Chrome 65.0
- Internet Explorer Version: 11
------------------------------------------------------
■ PS4 Specs
Model Number of the PlayStation®4 You Are Using
- Model Number:
Model Number of the PlayStation®Vita You Are Using
- Model Number:
Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number: