Audio Error

[Verethyl]

I bought new Logitech H390 Headphones/ USB port. ( over the ear ) I also have older Logitech Headphones / jack ( on the ear ) I removed the headphones from the usb port to change over to the speakers when the whole game crashed and got the audio error message. It happened again when I removed the headphones before closing out the game to go to sleep. Now I do NOT have my CPU overclocked, I am NOT running any background apps ( that I know of )and even though I do still have WOW and Diablo installed I'm not subbed to WOW atm and have not played Diablo since September of 2017. I suppose I could just close out FF before removing the headphones, but it seems kind of stupid just to change over from headphones to speaker. I also do NOT use Discord, Skype or anything like that.

System Information
------------------
Time of this report: 3/2/2018, 13:40:25
Machine name: DESKTOP-S9DO1UG
Machine Id: {88930F62-98D4-4136-8B0C-186B766DDF82}
Operating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7721
BIOS: BIOS Date: 04/07/16 15:08:41 Ver: V8.30
Processor: AMD A4-6300 APU with Radeon(tm) HD Graphics (2 CPUs), ~3.7GHz
Memory: 16384MB RAM
Available OS Memory: 16344MB RAM
Page File: 1633MB used, 17143MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.16299.0015 64bit Unicode

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Final Fantasy XIV will use the default audio device to play sound. When you remove the headphones, you are removing the default audio device and the game can crash as a result of this. We recommend logging out of the game in order to switch audio devices.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.