Version Check Error

[Einmimiria]

Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

It looks like you have done most of the troubleshooting that we would usually provide.

Have you tried to reset the router (by turning it off, then back on)? Also make sure that your anti-virus/firewall is not interfering with the launcher.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Railgunner2160]

Checked windows firewall and it's set up for every available network type. And I've tried the router on/off trick. Keeps giving me a [30410][30607][10009][19900][12175] error code. I can't even download the actual game, it keeps coughing up this error before the game even begins to download through the launcher.

[Einmimiria]

Thank you for the update Railgunner2160.

We can perform a trace route and see if we can get any additional information from it. Simply press Windows key + R to bring up the Run command. Here, type 'cmd' and hit Okay. In the window that comes up type 'tracert 204.2.229.9' and press Enter. Post the results in this thread.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Railgunner2160]

I've traced the issue, it seems to relate to Enabling TLS1.1 and TLS1.2 in Win7. Once I add the lines to the registry or use the EasyFix program provided by Microsoft to add them for me the launcher will always produce the Version Check Error.

Are TLS1.1 & TLS1.2 supported by the launcher?? I know that on Win8.1 and Win10 TLS1.1 & TLS1.2 are enabled by default so is there some issue with TLS1.1&1.2 on Win7??