PS4 version music issues

[Maka8295]

Sorry for the late reply!

Unfortunately, the reason I switched to PS4 Pro is that I no longer have a PC capable of playing. I'm also playing on a new service account without a PC version registered. The best I could probably do is have a friend record from their PS4 and see if it is similar to mine. I realise that it's a different setup, but is there any other way I could test it?

Thanks as always for your help, sorry that this is proving to be so stubborn!

[Einmimiria]

Thank you for the update Maka8295.

The reason I suggested that is to try and find where the issue originates. If we do a test like that where the only difference is the device (PS4 or PC) then we can determine with ease where the issue stems from. It is very possible that the PS4 has compressed audio files, but it could also be that there is an issue with your PS4 and how it plays back audio. You can try with your friend's PS4, but makes sure they are in the same environment (like the PS4/PC comparison that we can't do currently). I would like to hear a comparison between two PS4s as opposed to a high quality OST file. If you are able to upload that information, please do so we can try to find a solution.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.