When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 2/24/2018
Frequency: Patch 2.0 to Current
World name: Excalibur
Character name: Kawazoe Masato
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: 70
Party or solo: Either
In-game time: Instant to hours
Area and coordinates: Any
Housing: N/A
Steps:
1. Start client DirectX9 or DirectX11.
2. Do any of the following:
Access computer through remote desktop (Removes all sound cards and loads a virtual sound card).
On sound cards that support it move analog 3.5mm jack to a different port.
Disable and Enable default Playback device through windows sound properties.
Disable and Enable Windows audio service.
Sound driver crash and reload
3. Notice sound is now missing in client.
Connection Specs
- Type of internet connection/provider: Comcast
- Modem maker/model number: SB
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\drebbe\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (15063.rs2_release.170317-1834)
SYSTEM_CPU Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 09/22/13 09:33:51 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16325.152MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16433.637MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.271GB SYSTEM_FREEDISC_SPACE 137.606GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.488GB SYSTEM_FREEDISC_SPACE 0.457GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.511GB SYSTEM_FREEDISC_SPACE 71.996GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 710.546GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8096.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.576 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
SYSTEM_GRAPHICS_DRIVER_DATE 10/26/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8096.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8162.576 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1440 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_2e7fa54192fe16d0\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.8813
SYSTEM_GRAPHICS_DRIVER_DATE 10/26/2017 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- Logitech G933 Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {2240ACB8-3B2F-434A-810A-1FE1B1FF4B2A}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/28/2017 00:00:00
SYSTEM_SOUND S/PDIF Pass-through Device (ASUS Xonar DSX Audio Device)
SYSTEM_SOUND_DEVICE_ID {0674EBC9-AB35-4D57-984B-3423AC6FAA38}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 0.00.0008.1823
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2015 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0DDC1A3F-8494-44C3-AABB-6B7D2015AC31}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND XG270HU-8 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {102B0126-FF85-44A9-8351-80DA99157489}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/27/2017 00:00:00
SYSTEM_SOUND Speakers (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {64B783FE-CD1F-476D-AC5D-29E7C8084873}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.15063.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/27/2017 00:00:00
SYSTEM_SOUND Speakers (ASUS Xonar DSX Audio Device)
SYSTEM_SOUND_DEVICE_ID {8D1D9EAB-946D-4B0E-8F21-3470B27F2539}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 0.00.0008.1823
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/2/2015 00:00:00
SYSTEM_SOUND XG270HU-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B911857F-502D-44EA-8338-1D69D67EE0EC}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/27/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D0AE10-F6C3-11E7-8003444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D0D520-F6C3-11E7-8004444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D19870-F6C3-11E7-8006444553540000}
SYSTEM_INPUT_NAME Logitech G933 Gaming Wireless Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04CFC3B0-F6C3-11E7-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D1BF80-F6C3-11E7-8008444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04CF0060-F6C3-11E7-8001444553540000}
SYSTEM_INPUT_NAME Cougar700k Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D0FC30-F6C3-11E7-8005444553540000}
SYSTEM_INPUT_NAME Cougar700k Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D19870-F6C3-11E7-8007444553540000}
SYSTEM_INPUT_NAME Cougar700k Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D1BF80-F6C3-11E7-8009444553540000}
SYSTEM_INPUT_NAME Cougar700k Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D1E690-F6C3-11E7-800A444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D1E690-F6C3-11E7-800B444553540000}
SYSTEM_INPUT_NAME Cougar700k Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {04D1E690-F6C3-11E7-800C444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Client audio doesn't recover from sound card driver reenumeration - Google Chrome
C:\Users\drebbe\Desktop\DxDiag.txt - Notepad++
Spotify
xaudio_example - Microsoft Visual Studio
#general - Discord
E20_Position_Paper.doc [Compatibility Mode] - Word (Unlicensed Product)
Document - WordPad
DirectX Diagnostic Tool
C:\Windows\System32\cmd.exe
Steam
Friends
TeamSpeak 3
Windows Shell Experience Host
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Advanced Combat Tracker (remove only)
Battle.net
Destiny 2
Google Chrome
InControl
NVIDIA Stereoscopic 3D Driver
Old Calculator for Windows 10
OpenAL
Origin
Overwatch
ownCloud
qBittorrent 4.0.3
StarCraft
Steam
VLC media player
WinSCP 5.11.3
vcpp_crt.redist.clickonce
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual Studio Setup Configuration
Windows SDK for Windows Store Apps Headers
IntelliTraceProfilerProxy
PuTTY release 0.70
Windows App Certification Kit x64
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
vs_BlendMsi
Microsoft .NET Framework 4.5.2 Multi-Targeting Pack
vs_tipsmsi
Windows SDK for Windows Store Apps DirectX x86 Remote
Windows SDK Desktop Libs arm
Windows SDK Desktop Headers x64
Python 3.6.4 Tcl/Tk Support (32-bit)
vs_minshellinteropmsi
vs_Graphics_Singletonx86
icecap_collectionresourcesx64
Microsoft .NET Framework Cumulative Intellisense Pack for Visual Studio (ENU)
Python 3.6.4 Standard Library (32-bit)
FINAL FANTASY XIV - A Realm Reborn
Microsoft .NET Framework 4.6 Targeting Pack
Microsoft .NET Framework 4.6.1 SDK
Battlefield™ 1
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Windows SDK AddOn
Windows SDK Redistributables
WinRT Intellisense Desktop - en-us
Windows SDK Desktop Tools arm64
Windows Team Extension SDK
Windows SDK Signing Tools
vs_communitymsires
Windows Desktop Extension SDK Contracts
Windows SDK Modern Non-Versioned Developer Tools
Windows SDK for Windows Store Managed Apps Libs
Windows SDK Desktop Headers x86
Python 3.6.4 Executables (32-bit)
Windows SDK Desktop Tools x86
Python 3.6.4 pip Bootstrap (32-bit)
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
Microsoft .NET Framework 4.5 Multi-Targeting Pack
Windows SDK for Windows Store Apps Libs
vs_SQLClickOnceBootstrappermsi
Windows IoT Extension SDK
Windows IoT Extension SDK Contracts
vs_communitymsi
WinRT Intellisense PPI - en-us
Google Update Helper
Windows Software Development Kit - Windows 10.0.16299.15
Microsoft .NET Framework 4.5.1 Multi-Targeting Pack
vs_clickoncesigntoolmsi
Windows App Certification Kit SupportedApiList x86
vs_minshellmsires
vs_FileTracker_Singleton
WinRT Intellisense IoT - en-us
Microsoft NetStandard SDK
Windows SDK for Windows Store Apps Contracts
SDK ARM Additions
Windows SDK Modern Versioned Developer Tools
WinRT Intellisense UAP - en-us
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Windows SDK Desktop Tools x64
Microsoft Portable Library Multi-Targeting Pack
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Windows SDK Desktop Libs x86
Windows Desktop Extension SDK
Kits Configuration Installer
VS Immersive Activate Helper
Microsoft .NET Framework 4.6.1 Targeting Pack
Windows IP Over USB
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
icecap_collection_neutral
vs_clickoncebootstrappermsires
Windows SDK
Windows Mobile Extension SDK
vs_filehandler_amd64
WinAppDeploy
MSI Development Tools
Windows SDK Desktop Headers arm64
vs_minshellmsi
Windows SDK EULA
WinRT Intellisense PPI - Other Languages
vs_filehandler_x86
Universal CRT Extension SDK
vs_clickoncebootstrappermsi
Windows SDK Desktop Libs arm64
Windows SDK DirectX x86 Remote
Universal CRT Redistributable
Windows Team Extension SDK Contracts
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Python Launcher
Windows SDK for Windows Store Apps
VCM Suite
Universal CRT Headers Libraries and Sources
Universal CRT Tools x86
icecap_collectionresources
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu
WinRT Intellisense UAP - Other Languages
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
vs_devenvmsi
Python 3.6.4 Development Libraries (32-bit)
SDK ARM Redistributables
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Windows SDK for Windows Store Apps Tools
Windows SDK ARM Desktop Tools
Windows SDK Desktop Headers arm
WinRT Intellisense Mobile - en-us
Microsoft Visual C++ 2017 x86 Debug Runtime - 14.12.25810
Microsoft .NET Framework 4 Multi-Targeting Pack
Update for (KB2504637)
Python 3.6.4 Utility Scripts (32-bit)
Python 3.6.4 Test Suite (32-bit)
ClickOnce Bootstrapper Package for Microsoft .NET Framework
Python 3.6.4 Core Interpreter (32-bit)
Universal General MIDI DLS Extension SDK
Windows Mobile Extension SDK Contracts
WinRT Intellisense Desktop - Other Languages
Windows SDK Desktop Libs x64
Python 3.6.4 Documentation (32-bit)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
WinRT Intellisense IoT - Other Languages
Windows SDK for Windows Store Apps Metadata
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft System CLR Types for SQL Server 2017 CTP2.1
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows SDK Facade Windows WinMD Versioned
Entity Framework 6.1.3 Tools for Visual Studio 15
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Visual Studio Community 2017
UNi Xonar Audio Driver
GIMP 2.8.22
Logitech Gaming Software 8.96
Notepad++ (64-bit x64)
Microsoft Office Professional Plus 2016 - en-us
Dying Light
Day of Defeat: Source
PLAYERUNKNOWN'S BATTLEGROUNDS
PLAYERUNKNOWN'S BATTLEGROUNDS (Test Server)
Counter-Strike: Global Offensive
Counter-Strike: Global Offensive - SDK
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.61.0
Winaero Tweaker
Windows App Certification Kit Native Components
VS Script Debugging Common
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Node.js
Windows SDK for Windows Store Apps DirectX x64 Remote
Windows Setup Remediations (x64) (KB4023057)
Microsoft Visual Studio Installer
Microsoft Visual Studio Team Foundation Server 2017 Office Integration (x64)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft System CLR Types for SQL Server 2017 CTP2.1
Update for Windows 10 for x64-based Systems (KB4023057)
DiagnosticsHub_CollectionService
Windows SDK DirectX x64 Remote
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
vs_Graphics_Singletonx64
NVIDIA Ansel
NVIDIA 3D Vision Driver 388.13
NVIDIA Control Panel 388.13
NVIDIA Graphics Driver 388.13
NVIDIA HD Audio Driver 1.3.35.1
NVIDIA Install Application
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
Microsoft Visual C++ 2017 x64 Debug Runtime - 14.12.25810
Microsoft Visual Studio Team Foundation Server 2017 Office Integration Language Pack (x64) - ENU
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Classic Shell
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
icecap_collection_x64
Application Verifier x64 External Package
Universal CRT Tools x64
IntelliTraceProfilerProxy
VS JIT Debugger
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002AD4
C:\Program Files (x86)\Microsoft Office\Root\Office16\WINWORD.EXE 00003ED0
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\IDE\PerfWatson2.exe 000030BC
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\IDE\PrivateAssemblies\ScriptedSandbox64.exe 00002234
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\IDE\VC\vcpackages\VCPkgSrv.exe 00001B1C
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\IDE\devenv.exe 000008F0
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\ServiceHub\Hosts\ServiceHub.Host.CLR.AnyCPU\ServiceHub.DataWarehouseHost.exe 00000978
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\ServiceHub\Hosts\ServiceHub.Host.CLR.x86\ServiceHub.Host.CLR.x86.exe 00002E2C
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\ServiceHub\Hosts\ServiceHub.Host.CLR.x86\ServiceHub.IdentityHost.exe 000028A8
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\ServiceHub\Hosts\ServiceHub.Host.CLR.x86\ServiceHub.SettingsHost.exe 00001EF8
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\ServiceHub\Hosts\ServiceHub.Host.CLR.x86\ServiceHub.VSDetouredHost.exe 00002BC4
C:\Program Files (x86)\Microsoft Visual Studio\2017\Community\Common7\ServiceHub\Hosts\ServiceHub.Host.Node.x86\ServiceHub.Host.Node.x86.exe 00003880
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000266C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003C48
C:\Program Files (x86)\Steam\Steam.exe 000030C8
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000005AC
C:\Program Files\Classic Shell\ClassicStartMenu.exe 00001B58
C:\Program Files\Common Files\Microsoft Shared\ClickToRun\AppVShNotify.exe 00003308
C:\Program Files\Logitech Gaming Software\LCore.exe 0000109C
C:\Program Files\Logitech Gaming Software\LU_1\LULnchr.exe 00001F30
C:\Program Files\Logitech Gaming Software\LU_1\LogitechUpdate.exe 000005FC
C:\Program Files\Notepad++\notepad++.exe 00002C04
C:\Program Files\Windows Defender\MSASCuiL.exe 000024BC
C:\Program Files\Windows NT\Accessories\wordpad.exe 00003238
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeHost.exe 000022FC
C:\Users\drebbe\AppData\Local\Discord\app-0.0.300\Discord.exe 00003830
C:\Users\drebbe\AppData\Local\Microsoft\VisualStudio\15.0_3c425275\Extensions\i2auuw2i.ear\QtAppWrapper.exe 000029B4
C:\Users\drebbe\AppData\Roaming\Spotify\Spotify.exe 000027A4
C:\Users\drebbe\AppData\Roaming\Spotify\SpotifyWebHelper.exe 000024D0
C:\Windows\Explorer.EXE 00000868
C:\Windows\System32\InstallAgent.exe 000034C0
C:\Windows\System32\InstallAgentUserBroker.exe 00003590
C:\Windows\System32\RuntimeBroker.exe 0000128C
C:\Windows\System32\cmd.exe 00001330
C:\Windows\System32\dxdiag.exe 00003118
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001A58
C:\Windows\system32\ApplicationFrameHost.exe 00000F68
C:\Windows\system32\conhost.exe 00002A60
C:\Windows\system32\rundll32.exe 000023E4
c:\windows\system32\sihost.exe 000014B8
c:\windows\system32\svchost.exe 00001CE8
c:\windows\system32\taskhostw.exe 00001AB0
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: N/A
Laptop Model Number: N/A
Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A
Browser Information
- Name and version of the browser currently in-use: Chrome/Firefox/Edge
- Internet Explorer Version: Edge 40
------------------------------------------------------
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Extra (Developer) Information:
Since FFXIV is utilizing XAudio 2.7 its clear IXAudio2EngineCallback::OnCriticalError method is not being utilized to reinitialize audio objects.
from https://msdn.microsoft.com/en-us/lib...(v=vs.85).aspx
WM_DEVICECHANGE through he window procedure also needs to be captured to detect when a user switches the default audio device.OnCriticalError is raised if the underlying WASAPI rendering device becomes unavailable. This can occur when a headset or speaker is unplugged or when a USB audio device is removed, for example. Once a critical error has occurred, audio processing stops and all further calls to XAudio2 fail. The only way to recover in this situation is to release the XAudio2 instance and create a new one.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-