When submitting a bug report, please use the below template and thoroughly fill out the necessary information.
Date & Time: 3/23/18, 1500
Frequency: N/A
World name: Famfrit
Character name: Lorath Moonwater
Retainer name: N/A
NPC name: Yadovv Gah
Monster name: N/A
Class/Level: 50 DRG
Party or solo: Solo
In-game time: UNK
Area and coordinates: Circle of Ash,23, 14
Housing: N/A
Steps:
1. Have completed Amalj'aa Beast Tribe quests
2. Attain 510/510 Friendly reputation
3. Unable to accept Friendly --> Trusted rank-up quest from Yadovv Gah because you still have quests to turn in to him.
Connection Specs
- Type of internet connection/provider: N/A
- Modem maker/model number: N/A
■ PC Specs
To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.
-=-=-=-=- System Information -=-=-=-=-
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Jameson\Documents
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz (8 CPUs), ~2.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E1762IMS.70T
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16275.578MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18707.578MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 236.716GB SYSTEM_FREEDISC_SPACE 25.891GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 680.438GB SYSTEM_FREEDISC_SPACE 548.438GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 4000
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 32.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1760.000 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0010.4358
SYSTEM_GRAPHICS_DRIVER_DATE 12/20/2015 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 680M
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 680M
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12190 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_d63c476addc6a325\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_d63c476addc6a325\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_d63c476addc6a325\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_d63c476addc6a325\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9077
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2018 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Logitech G930 Headset)
SYSTEM_SOUND_DEVICE_ID {06A26ED8-79CE-4BC8-A116-494DF96FDA49}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3003F9AE-8117-48A7-95C1-F2A04DF14D6B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6690
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/24/2012 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {77CA0AE0-DCE8-11E3-8006444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {77CA5900-DCE8-11E3-8007444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {77CA5900-DCE8-11E3-8008444553540000}
SYSTEM_INPUT_NAME G700s Rechargeable Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9F4578A0-B7C5-11E7-8001444553540000}
SYSTEM_INPUT_NAME Audio Controls
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A411DDF0-DCE6-11E3-8003444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A4022680-DCE6-11E3-8001444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
In-Game Bugs - Post New Thread - Mozilla Firefox
FINAL FANTASY XIV
Blizzard Battle.net
@Nezvig - Discord
Calculator
Calculator
Hobarth Craghammer Character Sheet.pdf - Adobe Acrobat Reader DC
Xbox
Xbox
Photos
Photos
D&D
Dwarf Notes.rtf - WordPad
Skype™ - jaratu_rekcut
Document (Recovered) - WordPad
MSI Keyboard LED Manager
NVIDIA GeForce Overlay
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 28 NPAPI
Battle.net
Cisco Connect
Clementine
Diablo III
Fastlink-E5377T
Heroes of the Storm
KLM
CyberLink PowerDVD 10
Qualcomm Atheros Killer Network Manager
Movavi Screen Capture Studio 6
Mozilla Maintenance Service
TorchED
Steam
VLC media player
WinRAR 5.11 (32-bit)
WM Capture 7
World of Warcraft
World of Warcraft Beta
CamStudio version 2.7
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 45
MSI VGA Overclock Tool
BurnRecovery
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.40
Intel(R) Rapid Storage Technology
IBM Forms Viewer 4.0.0
Java Auto Updater
KLM
THX TruStudio Pro
Battery Calibration
Intel(R) Management Engine Components
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
Microsoft Visual C++ 2005 Redistributable
Super-Charger
InstallRoot
OpenOffice 4.1.1
Microsoft Office
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Mumble 1.2.8
Simulationcraft(x64) version 6.1.0.07
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Realtek PCIE Card Reader
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft XNA Framework Redistributable 4.0 Refresh
CyberLink PowerDVD 15
CyberLink PowerDVD 10
Curse
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) Control Center
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Intel(R) SDK for OpenCL - CPU Only Runtime Package
KB9X Radio Switch Driver
ELAN Touchpad 15.13.5.2_X64_WHQL
Mozilla Firefox 58.0.2 (x64 en-US)
BEEP
The Swapper
Shadow Warrior
You Have to Win the Game
Polarity
Life is Strange™
Camera Obscura
Victor Vran
Mandagon
Khimera: Destroy All Monster Girls
Time Gap
7
Echoed World
BioShock
Synaptics Pointing Device Driver
TeamSpeak 3 Client
Vulkan Run Time Libraries 1.0.65.0
WinRAR 5.11 (64-bit)
KB4023057
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
InstallRoot
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel® Trusted Connect Service Client
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Qualcomm Atheros Bluetooth Suite (64)
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA Control Panel 390.77
NVIDIA Graphics Driver 390.77
NVIDIA GeForce Experience 3.12.0.84
NVIDIA Optimus Update 31.0.11.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.0.11.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.36.6
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.12.0.84
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.04.0
WinZip 16.5
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Qualcomm Atheros Killer Network Manager
Ventrilo Client for Windows x64
SCM
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroCEF\RdrCEF.exe 00003094
C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe 00001644
C:\Program Files (x86)\Battle.net\Battle.net.9799\Battle.net Helper.exe 00001E3C
C:\Program Files (x86)\Battle.net\Battle.net.9854\Battle.net Helper.exe 00000FA0
C:\Program Files (x86)\Battle.net\Battle.net.exe 00000854
C:\Program Files (x86)\Creative\THX TruStudio Pro\THXAudioCP\THXAudio.exe 0000319C
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe 0000339C
C:\Program Files (x86)\CyberLink\Shared files\brs.exe 00001344
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00003788
C:\Program Files (x86)\MSI\KLM\KLM.exe 0000308C
C:\Program Files (x86)\MSI\MSI VGA Overclock Tool\VGAOCAP.exe 0000306C
C:\Program Files (x86)\MSI\Super-Charger\Super-Charger.exe 00002354
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 000036DC
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003670
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001AC4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000022D8
C:\Program Files (x86)\Skype\Browser\SkypeBrowserHost.exe 00001120
C:\Program Files (x86)\Skype\Phone\Skype.exe 00002F98
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000BC0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000039A4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 00002CC0
C:\Program Files (x86)\Steam\Steam.exe 0000089C
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000037D4
C:\Program Files\Elantech\ETDCtrl.exe 00001A88
C:\Program Files\Qualcomm Atheros\Killer Network Manager\KillerNetManager.exe 0000312C
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 00002EAC
C:\Program Files\WinZip\WZQKPICK32.EXE 000032B8
C:\Program Files\Windows Defender\MSASCuiL.exe 00002E30
C:\Program Files\Windows NT\Accessories\wordpad.exe 000008E4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeHost.exe 0000254C
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2018.18011.13110.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000014C0
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1802.311.0_x64__8wekyb3d8bbwe\Calculator.exe 00001708
C:\Program Files\WindowsApps\Microsoft.XboxApp_38.38.14002.0_x64__8wekyb3d8bbwe\XboxApp.exe 00003804
C:\Program Files\windows nt\accessories\wordpad.exe 00002FB4
C:\ProgramData\Battle.net\Agent\Agent.6066\Agent.exe 00003A64
C:\Users\Jameson\AppData\Local\Discord\app-0.0.300\Discord.exe 00000780
C:\Users\Jameson\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002B4C
C:\WINDOWS\Explorer.EXE 00001C84
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002948
C:\WINDOWS\system32\DllHost.exe 000003F8
C:\WINDOWS\system32\SettingSyncHost.exe 00002678
C:\WINDOWS\system32\conhost.exe 00002594
C:\WINDOWS\system32\igfxEM.exe 00001C7C
C:\WINDOWS\system32\igfxHK.exe 00001CBC
C:\WINDOWS\system32\igfxTray.exe 00001CFC
C:\WINDOWS\system32\wbem\unsecapp.exe 00003308
C:\Windows\System32\GameBarPresenceWriter.exe 000006A8
C:\Windows\System32\RuntimeBroker.exe 00003064
C:\Windows\System32\bcastdvr.exe 00000D3C
C:\Windows\System32\rundll32.exe 000022B8
C:\Windows\System32\smartscreen.exe 0000264C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001928
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002158
c:\windows\system32\sihost.exe 00001AF8
c:\windows\system32\svchost.exe 000029C4
c:\windows\system32\taskhostw.exe 00001BBC
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Laptop Model Name: MSI
Laptop Model Number: GT70
Browser Information
- Name and version of the browser currently in-use:
- Firefox Version: 58.0.2 (64-bit)