I'm playing on the PS4. My controller works fine in any other game. But when I'm inside a duty in FFXIV, maybe 90% of the time the Down button does nothing when I press it.
It was working fine until a day or so ago. It also seems to work fine outside of duties.
It doesn't even matter if there's a lot going on, or if I'm currently fighting or just standing around.
This is really bizarre, and I have no idea what the cause could be.