FFXIV Crashing after Character Select - No Error

[LockeCole]

I have a new PC build with an AMD Threadripper 1950X and Nvidia GTX 1080. Fresh install of Windows 10 and FFXIV Client.

Game will crash after Character Select every single time. Other games will work fine, Destiny 2, World of Warcraft, etc.

- FFXIV DirectX 11
- 1920x1080 resolution
- Running at the Lowest Display Settings
- Windowed Full Screen Mode.
- Tried Compatibility Windows 8, still crashes.



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\omair\OneDrive\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (16299.rs3_release.170928-1534)
SYSTEM_CPU AMD Ryzen Threadripper 1950X 16-Core Processor (16 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 16
SYSTEM_BIOS 1.70
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16281.461MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19225.461MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.161GB SYSTEM_FREEDISC_SPACE 387.918GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1080
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1080
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8079.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8140.730 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 23.21.0013.9077
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2018 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (SYNTHESIS DAC )
SYSTEM_SOUND_DEVICE_ID {2A5874C2-6CC5-4E5E-8597-465915638F62}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND LG TV (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3A2D5404-E0E6-4ABF-950E-823035DB1E7E}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0036.0006
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/15/2017 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {5C100592-417C-4BCD-BCE7-456D88107822}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_SOUND Speakers (ATR USB microphone )
SYSTEM_SOUND_DEVICE_ID {C74E681E-C20A-4732-BF69-B313F09B2C99}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.16299.0015
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/28/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E21E3160-14F6-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2222900-14F6-11E8-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E21E7F80-14F6-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2227720-14F6-11E8-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2227720-14F6-11E8-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2229E30-14F6-11E8-8006444553540000}
SYSTEM_INPUT_NAME Razer Naga Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E222C540-14F6-11E8-8007444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E222C540-14F6-11E8-8008444553540000}
SYSTEM_INPUT_NAME ATR USB microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E222EC50-14F6-11E8-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2231360-14F6-11E8-800A444553540000}
SYSTEM_INPUT_NAME ATR USB microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E2231360-14F6-11E8-800B444553540000}
SYSTEM_INPUT_NAME SYNTHESIS DAC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV Support Center - Google Chrome
RzStats : Razer Synapse Statistics Manager
File Explorer
Blizzard Battle.net
#music - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Battle.net
Google Chrome
NVIDIA Stereoscopic 3D Driver
Process Lasso
Razer Chroma SDK Core Components
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23918
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23918
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Vulkan Run Time Libraries 1.0.65.0
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23918
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 390.77
NVIDIA Control Panel 390.77
NVIDIA Graphics Driver 390.77
NVIDIA GeForce Experience 3.12.0.84
NVIDIA 3D Vision Controller Driver 390.41
NVIDIA Optimus Update 31.0.11.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.0.11.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.36.6
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.12.0.84
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.04.0
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23918


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Battle.net\Battle.net.9799\Battle.net Helper.exe 00001514
C:\Program Files (x86)\Battle.net\Battle.net.exe 00001488
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000027D0
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001328
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001F08
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00002718
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 0000278C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00002BC8
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000007B0
C:\Program Files\Windows Defender\MSASCuiL.exe 000024F4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_12.1803.279.0_x64__kzf8qxf38zg5c\SkypeHost.exe 00001BD0
C:\ProgramData\Battle.net\Agent\Agent.6017\Agent.exe 000011D4
C:\ProgramData\Razer\Synapse\RzStats\RzStats.Manager.exe 00002564
C:\Users\omair\AppData\Local\Discord\app-0.0.300\Discord.exe 000021EC
C:\Users\omair\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002540
C:\Users\omair\AppData\Local\razer\InGameEngine\cache\RzStats.Manager\RzCefRenderProcess.exe 00002220
C:\Users\omair\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00001544
C:\Windows\Explorer.EXE 00001584
C:\Windows\System32\RuntimeBroker.exe 00002AF8
C:\Windows\System32\SystemSettingsBroker.exe 00000D44
C:\Windows\System32\bcastdvr.exe 000029AC
C:\Windows\System32\smartscreen.exe 000014F0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000018E4
C:\Windows\SystemApps\Microsoft.Windows.PeopleExperienceHost_cw5n1h2txyewy\PeopleExperienceHost.exe 00001FDC
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000017E4
C:\Windows\system32\ApplicationFrameHost.exe 00001D2C
C:\Windows\system32\DllHost.exe 0000292C
C:\Windows\system32\SearchFilterHost.exe 000018A4
C:\Windows\system32\SettingSyncHost.exe 00001C88
C:\Windows\system32\conhost.exe 0000180C
C:\Windows\system32\ctfmon.exe 0000157C
c:\windows\system32\sihost.exe 00001354
c:\windows\system32\svchost.exe 000022A8
c:\windows\system32\taskhostw.exe 00002500

[LockeCole]

Tried setting affinity of for ffxiv client to 3 cores and receive this error:

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

When did this first start occurring?

Have you tried using directx 9 mode? Does this make any difference?

You can also try a clean boot, go to the task manager and select the start up tab, disable everything on this page and restart the PC. Make sure not to run any programs while playing the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!