Lost Ifrit Weapon, Inventory Not Full

[DrekeLamorte]

ISP: SBC Internet
Type of Internet Connection: DSL
Internet Connection Speed: 2.5mbps
Date & Time: Thu. Jan. 26, 2012 3:05 a.m (EST)
Frequency: Once
Character Name: Ceres Ures
Race: Dunesfolk Lalafell
World: Besaid
Class/Level: 50GLA
Area and Coordinates: Bowl of Embers (Hard)
Party or Solo: Full Party
NPC Name: ???/Chest
Monster Name: Ifrit
In-Game Time: 2/24 3:00
Steps:
1. Beat Ifrit
2. Have 1 inventory slot open
3. Get 1 drop from chest (Ifrit's Battleaxe) and fail to obtain it
4. No other drops to cause issue, pure bug

Beat Ifrit with 199/200 inventory. Got a "You are unable to obtain Ifrit's Battleaxe" message. This is so incredibly frustrating that words cannot express how angry I am. This is not an issue of my fault. I only had 1 slot but only got the weapon (no DM, no totem), so I assume what happened was that the Dark Matter hadn't sorted itself into the already existing stack, and counted it my inventory as full for a split second. Long enough to lose the weapon.

I swear, if this issue goes ignored, I'm quitting. I've beaten Ifrit over 150 times, and only had 1 other weapon drop, at win 2. This is ridiculous.

I'm not threatening SE, simply stating a fact. You want to make the drop rates ludicrously low and random, you should at least empathize with a heavy loss like this. Period.