error i2051

[ddhuynh]

I ran out of sub but I got error i2051 everytime I try to resub. I use visa , crysta but nothing work for me. I send ticket many day ago but still no usefull reply.

[Ariellendera]

Hello ddhuynh, Thank you for posting on the Final Fantasy XIV Technical Support Forums

We apologize for any inconvenience you have experienced. The i2501 error is an error that is triggered by the system to protect accounts. Many actions can trigger this error such as a slow internet connection, the use of an odd connection (EG: schools or cafes), a possible virus detected on the device, the use of a VPN, many rapid attempts of payment at once, along with many other actions. Please check to see if any of the listed actions apply to the situation or anything that can be related. We also suggest resetting the connection you are using to connect to the internet.

Hope to be of assistance.

[Ariellendera]

Due to no response from the OP, we are going to assume this issue is resolved and will be moving this thread to "closed concerns". Please do not hesitate to create a new thread if this issue continues or if you have new issues.

Thank you for playing Final Fantasy XIV! Hope to see you online.