Usable option incorrectly grayed out

[Dirich]

This is the resubmit you asked me to do.
As a note, devs need to fix, support needs to guarantee users continue to experience the game in the best way possible, circumventing, where possible, the issues afflicting them.
I've been stuck with an ever increasing number of unusable items (barding, minions), and this has gone on for quite some time (a couple of weeks). I've given devs all info I can. I'd appreciate if support might do its part by deleting the affected items from my inventory and adding them to the barding/minion collection.
Thanks.


COMPANION
I bought the Wind-up Vath with my main character. The item is unusable, but I do NOT currently have it in my Minion Guide, hence it should be usable.
Frequency - Always
World - Omega
Character Name - Shard Baneshyr
Reproducing the bug - Simply log into my character, it's a constant thing: open my bags go to the wind-up vath, right click and check how "use" is grayed out.




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[Dirich]

Currently affected items you can find in my last retainer (in the order they are listed when you interact with the bell) or inventory (of course I'm not trying to "use" any of them without first moving them to the inventory):

Minions
Hunting Hawk
Paissa Brat
Princely Hatchling
Tora-jiro
Wind-up Leviathan
Wind-up Meateater
Wind-up Vath

Gear Coffers
Astrologian's Attire Coffer
Cleric's Attire Coffer
Hellfire Armor of Fending Coffer
Hailstorm Attire of Healing Coffer
Primal Accessories of Aiming Coffer
Primal Accessories of Slaying Coffer

Bardings
Sleipnir Barding

Mounts
Disembodied Head Resonator

Squadron Mission Reward
Squadron Enlistment Manual


Note 1:
100% of the minions/mounts/barding I get are affected

Note 2:
Before the big patch at the beginning of February I didn't have the issue and the Gear Coffers I had at the time were not affected by the issue, while they are now.

Note 3:
The only other usable reward I got from Squadron missions, Squadron Engineering Manual, is not affected.

Note 4:
The option "reset setting" from the launcher does not fix the issue.


Picture showing the issue (grayed out "use" when right-clicking on an affected item): https://ibb.co/ifimnn