Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

This isn't a common issue we've seen. As such, I have escalated this issue so it will be looked into. In the meantime, you mentioned that it started a week ago? Did anything happen on your account that coincides with that? Are you having any trouble in-game or is it just the image on the Lodestone?

Any other information you can give us will help with resolving this issue.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!