trying to reactivate my roommates character after 6 months of being away and get through the click to buy crap then go to reactivate "error code 105"

THANKS A LOT Square Enix been trying to get my friends to play with me for 6 months and this is the best you can do? I already know there is no body i can talk to, there is no support number, I'm just done for the night right?