Error after each update

[Catsith13]

since the first time this happened we had done all of those things and none helped. thanks for the help though. So far no luck getting it to work. Any other assistance would be great.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

The previous times you had this issue, you said you reinstalled the game to get it to work? I'm assuming you tried this again?

Do you have another PC that you can try to download it, just to see if it is the connection or the device?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Catsith13]

reinstalling probably would help but she feels like that it too much hassle to do every time the game gets an update. She has decided to just cancel her subscription since there is no clear way to have this issue fixed and she had only been able to play about 5 days out of the 30 day period. thanks for your time.

[SimplyJames168]

reinstalling probably would help but she feels like that it too much hassle to do every time the game gets an update. She has decided to just cancel her subscription since there is no clear way to have this issue fixed and she had only been able to play about 5 days out of the 30 day period. thanks for your time.

I have warned them that if they don't sort this sh*t out people will leave. its ridiculous

[Catsith13]

it is ridiculous. we had played since 1.0 and have legacy so we actually do enjoy the game. It is when seemingly simple issues arise that go unresolved for the length that this had that people don't see the point in continuing to pay for the subscription. She took a break when an issue went unresolved before. I am just glad that she did not waste the money on stormblood.