Thank you very much for your quick response and professional and friendly attitude. I always enjoy talking to a GM (not the circumstances which requires me to) in this game because you guys deal with things more personally.

I appreciate your help addressing my issue and am glad to have a GM like you on the staff to help make the game a better and safer Eorzea! It's always nice to know you're a player just like me and care about the game as much as I do. It was a pleasure meeting you.

I hope you get recognized for your job well done! Take care