Latency/Packet Loss Issues [Chaos Datacenter]

[Erise]

this week has been noticably worse then before. but the lag has been there for months. just tonight we had major lag spikes during raid. mutiple members in different countries (different provider) having spikes at the exact same time. the spikes have gotten to the point that mutiple people report others teleporting, machanics freezing etc. the lag spikes are very obvious when you look at the missles in o7s.

[Einmimiria]

Thank you everyone for the information. If you are still having issues with lag/latency, please post a trace route like others have.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Bronchosaurus]

|----------------------------------------------------------------------------------------------------|

|                                       WinMTR statistics                                            |

|                       Host                        -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|----------------------------------------------------------|------|------|------|------|------|------|

|                                       192.168.1.1 -    1 |  323 |  321 |    1 |    1 |    4 |    1 |

|                             No response from host -  100 |   67 |    0 |    0 |    0 |    0 |    0 |

|te0-0-0-1.rcr12.b015774-1.lon01.atlas.cogentco.com -    0 |  330 |  330 |    3 |    4 |    9 |    7 |

|             be2923.ccr21.lon01.atlas.cogentco.com -    0 |  330 |  330 |    3 |    4 |   12 |    9 |

|                   level3.lon01.atlas.cogentco.com -   88 |   74 |    9 |    0 |  603 | 1892 |    5 |

|             ae-1-3107.edge5.Frankfurt1.Level3.net -    0 |  330 |  330 |   15 |   16 |   34 |   16 |

|                                      212.162.4.98 -    1 |  319 |  316 |   14 |   19 |   43 |   16 |

|                                      195.82.60.29 -    1 |  319 |  316 |   14 |   20 |   35 |   20 |

|                                      195.82.61.14 -    1 |  319 |  316 |   15 |   17 |   54 |   16 |

|                                     195.82.50.234 -    1 |  319 |  316 |   14 |   16 |   26 |   16 |

|                                      195.82.50.46 -    1 |  319 |  316 |   15 |   16 |   20 |   17 |

|__________________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

[Noctisnine]

It would be way more exciting without huge lag spikes...so here is my trace route from Portugal, done at 2:26 pm today.

1    <1 ms    <1 ms    <1 ms  NOSDRIVE [192.168.1.1]
  2     *        *        *     O pedido excedeu o tempo.
  3     7 ms     6 ms     7 ms  10.137.198.49
  4     7 ms     8 ms     7 ms  10.255.48.82
  5    28 ms    28 ms    29 ms  ix-ae-9-0.tcore2.PV9-Lisbon.as6453.net [195.219.
214.17]
  6   106 ms   106 ms   106 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.1
58.5]
  7   106 ms   107 ms   107 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.2
31.158.30]
  8   107 ms   108 ms   107 ms  if-ae-4-2.tcore3.NJY-Newark.as6453.net [216.6.57
.41]
  9   108 ms   110 ms   108 ms  if-ae-0-2.tcore1.N0V-New-York.as6453.net [216.6.
90.13]
 10   111 ms   111 ms   110 ms  if-ae-7-2.tcore1.NTO-New-York.as6453.net [63.243
.128.141]
 11   111 ms   111 ms   116 ms  209.58.26.94
 12     *        *        *     O pedido excedeu o tempo.
 13     *        *        *     O pedido excedeu o tempo.
 14     *        *        *     O pedido excedeu o tempo.
 15     *        *        *     O pedido excedeu o tempo.
 16     *        *        *     O pedido excedeu o tempo.

[Sayori]

I don't know how to do this trace route stuff, so I'll just let know that me and my static have been getting lag spikes pretty often in various duties as well.
It's especially noticable in duties like o7s or Byakko due to the orbs and missiles running over the field.

[Taika]

I don't know how to do this trace route stuff

On Windows, open your command prompt (you can just search for it), then when it opens a window, simply type "tracert 195.82.50.9" and hit enter. Copy the results and post them here.

[Dakotacj]

On PC, getting Error 90001 and 2002 all day off and on, extremely frequently, as well as Error 10105 in instances. This is the first it's hit me like this, the lag has been building up noticeably since 4.2 hit.

trace route below, taken at 1:48 PM CST.

C:\Windows\system32>tracert 195.82.50.9

Tracing route to 195.82.50.9 over a maximum of 30 hops

1 10 ms 5 ms 3 ms 192.168.0.1
2 11 ms 14 ms 11 ms 142.254.146.49
3 43 ms 32 ms 29 ms ae62.bwlgky6801h.midwest.rr.com [74.128.4.89]
4 22 ms 23 ms 24 ms be30.lsvqkydb01r.midwest.rr.com [65.29.27.158]
5 95 ms 37 ms 39 ms be24.clevohek01r.midwest.rr.com [65.189.140.166]
6 35 ms 38 ms 31 ms be10.clmkohpe01r.midwest.rr.com [65.25.137.133]
7 46 ms 46 ms 47 ms bu-ether15.chctilwc00w-bcr00.tbone.rr.com [66.109.6.68]
8 * * * Request timed out.
9 * 168 ms * ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18]
10 * * * Request timed out.
11 * * 163 ms 195.82.60.29
12 * * * Request timed out.
13 161 ms * * 195.82.50.234
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 160 ms * 160 ms 195.82.50.9

Trace complete.

ISP: Spectrum
Location: United States of America

[Nullianac]

Getting this as well, also a US Player with Spectrum playing on Chaos.

Tracing route to 195.82.50.9 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.0.1
  2    17 ms     9 ms    13 ms  cpe-98-156-96-1.kc.res.rr.com [98.156.96.1]
  3   264 ms    77 ms    20 ms  ae61.lvwoks1801h.kc.rr.com [98.156.45.49]
  4     *        *       13 ms  agg27.ksczmogn01r.kc.rr.com [98.156.42.232]
  5    37 ms    31 ms    31 ms  agg36.dllatxl301r.kc.rr.com [98.156.42.126]
  6    35 ms    31 ms    30 ms  66.109.1.216
  7    28 ms    27 ms    26 ms  4.68.72.117
  8   176 ms   180 ms   174 ms  ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18]
  9     *      176 ms   174 ms  212.162.4.98
 10   174 ms     *        *     195.82.60.29
 11     *        *        *     Request timed out.
 12     *      181 ms     *     195.82.50.234
 13     *      176 ms     *     195.82.50.9
 14     *      177 ms   175 ms  195.82.50.9

Trace complete.

[Karan_Vess]

Tracing route to 195.82.50.9 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  fritz.box [192.168.178.1]
  2     6 ms     5 ms     6 ms  dus1901aihr001.versatel.de [62.214.63.82]
  3    11 ms    11 ms    11 ms  62.214.36.97
  4    18 ms    18 ms    18 ms  62.214.37.158
  5    22 ms    22 ms    22 ms  213.242.108.153
  6    36 ms    36 ms    36 ms  ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.22]
  7    49 ms    36 ms    47 ms  212.162.4.98
  8    44 ms    36 ms    37 ms  195.82.60.29
  9    35 ms    36 ms    36 ms  195.82.61.14
 10    36 ms    37 ms    34 ms  195.82.50.234
 11    37 ms    36 ms    35 ms  195.82.50.9

Trace complete.

ISP: 1und1
Location: Germany

[Leon_Marius]

This is honestly beyond a joke now, there has been no public acknowledgement of these issues other than this forum thread. The EU data center has been having severe latency issues for at least the past month. This is severely affecting raids, my own group has wiped multiple times in O7S due to teleporting missiles. Please can SE escalate the issues with the EU data center as a matter of urgency as there are clearly a lot of people affected by it.

My traceroute (Country - UK, ISP - Sky)

Tracing route to 195.82.50.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
2 8 ms 9 ms 6 ms 97e7fe18.skybroadband.com [151.231.254.24]
3 13 ms 12 ms 14 ms be438.pr2.enlba.isp.sky.com [89.200.131.105]
4 * * * Request timed out.
5 29 ms 29 ms 29 ms ae-1-3107.edge5.Frankfurt1.Level3.net [4.69.163.18]
6 33 ms 29 ms 29 ms 212.162.4.98
7 29 ms 35 ms 29 ms 195.82.60.29
8 29 ms 29 ms 31 ms 195.82.61.14
9 29 ms 31 ms 29 ms 195.82.50.234
10 30 ms 29 ms 29 ms 195.82.50.9

Trace complete.