Latency/Packet Loss Issues [Chaos Datacenter]

[T_alyssa_Nishino]

SE please fix your servers already... Right exactly now in Seal Rock like 75% of players have DC icons at same time. Everyone have lags at same time. And everyone writing about this in chat.

[NoboruSouma]

Is SE working on it?

We don't know as no one is communicating with us at all.

[Einmimiria]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

[Sythen]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thank you for the response ^^

[Faeon]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thanks for responding, keep us updated, please.

[NoboruSouma]

Thank you everyone for your continued patience.

We understand that this is a frustrating time, but we hope you understand that we are currently investigating the issue and will update you as soon as we are able. Please continue to provide trace routes and other information if you have not already.

We thank you for your patience and apologize that we cannot resolve this issue sooner.

Thanks, Einmimiria, for keeping us up to date.

[Ariellendera]

Hello Everyone,

You are welcome, We will continue to provide information/updates as we receive them. Thank you for your understanding.

[Kuroka]

Hello Everyone,

You are welcome, We will continue to provide information/updates as we receive them. Thank you for your understanding.

Thank you for the information^^

[Ariellendera]

Thank you for the information^^

You are welcome!

[Agidelle]

Started lag after the patch. Getting disconnects from the server and lags.

Sorry for my bad English.
Time: 18:00 GMT

Tracing route to 195.82.50.48 over a maximum of 30 hops

2 * * * Request timed out.
3 9 ms * 5 ms 238.232.vsd-net.ru [77.247.232.238]
4 7 ms 9 ms 8 ms 238.232.vsd-net.ru [77.247.232.238]
5 10 ms 24 ms 25 ms 193.232.vsd-net.ru [77.247.232.193]
6 12 ms * 11 ms 87.229.218.53
7 30 ms 31 ms 28 ms mx01.Stockholm.gldn.net [79.104.225.6]
8 32 ms 30 ms 28 ms 212.73.250.45
9 60 ms 60 ms 60 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.
22]
10 69 ms 56 ms 65 ms 212.162.4.98
11 57 ms 57 ms 63 ms 195.82.60.29
12 56 ms 66 ms 56 ms 195.82.61.14
13 58 ms 56 ms 56 ms 195.82.50.234
14 56 ms 56 ms 57 ms 195.82.50.48

Trace complete.

Thank you in advance.