NA users, having suffered this for 6 months, are frustratedly posting things like:

"Yep also throwing in my utter disappointment with SE's response to this networking issue. The fact that you're still "collecting" data is a bit baffling.
The wall of silence regarding this issue is intolerable. Seriously, what is the actual issue and what are you doing about it?"

...and that's after 6 months of nothing from SE, well, nothing apart from having their money taken and having moderators thanking them for their patience and input.

Does this all sound rather familiar to you, even though we are on a different continent?