Quote Originally Posted by Sythen View Post
It is annoying, and i agree with everything you said.

As an engineer, it annoys me that its even taking this long to get any form of dialogue from either the NOC Team, or a Community Lead.

This isnt a hard problem to fix and there is ample evidence to show where the issue is stemming from.

BUT......

There are multiple companies involved that have to get on the same page to coordinate a fix, these Companies (Telia, KDDI & Telehouse) also need to run diagnostics In-House so they can put a fix in place.

But taking down a Link while servers are actively using it will cost them and their clients money, especially if its mission critical.

Im not white knighting SE, I'm just looking at it from both sides.
Thank you for your input on this thread.