Hello.
Since Patch 4.15 it has been known that there have been intermittent issues regarding latency across multiple DCs.
A multitude of posts have been made, and in some the issues were actually acknowledged and even stated that they would be escalated. However, the issues persist and, in my case, actually got worse.
From what I've been reading in the forums, these posts are often followed by the same queries expected. "Did you reset your router?" "Have you forwarded X ports?" "Have you tried reinstalling the game?". To avoid getting asked these questions - Yes, I have taken those measures.
Now, to continue addressing the issue, they're the same old "3 Sec Freezes into rapid catch-ups" and/or "I clicked X ability, it went on cooldown but nothing happened" and/or "I can't even doubleweave anything at a fairly low Skillspeed threshold".
They're minor issues, but they're so frequent it's infuriating to say the least. Especially in raid and PvP.
I do understand it's, more than likely, routing issues between my ISP (and curiously a multitude of other ISPs across Europe since I'm far from being the only one affected by this issue AND solely after patch 4.15) and FFXIV's servers. Not to mention how coincidental it is that it was solely after a very specific patch that all these issues started occurring for a lot of people.
However, contacting ISPs with a good ol' "Waaaah I can't play this game with no hiccups" isn't going to address anything since they don't give a damn. Nor is getting a VPN which involves dropping even more money. To add onto this, FFXIV is quite literally the only game suffering from these issues.
Something needs to be done about this. I never had any issues with FFXIV before and I waited a long time to see if something got done. My hopes were elevated when the issues were acknowledged in one of the posts, but nothing has been done since then.
Thanks.