Latency/Packet Loss Issues [Chaos Datacenter]

[Kaylaa]

Yeah i still experience these issues, has been ongoing for a while now, while tolerable gets a bit annoying specially in raids when dcing resets a L3 limit break and stuff like that, my post has been moved to closed concerns but the issue still hasnt gone away

[Noctisnine]

I also have huge lag spikes since last patch, while doing normal dungeons, savage content, or byakkuo extreme. Sometimes the server even kicks me out while I am levelling a character, it´s almost unbearable because we are paying a subscription for a game with huge lag spikes, when I have 0 problems with lag in other games. I have tried everything to see if the problem was mine but I think it´s pretty evident that it´s a server issue. Please fix this ASAP, or you will lose a big number of players in the Chaos data center.

[Erise]

this week has been noticably worse then before. but the lag has been there for months. just tonight we had major lag spikes during raid. mutiple members in different countries (different provider) having spikes at the exact same time. the spikes have gotten to the point that mutiple people report others teleporting, machanics freezing etc. the lag spikes are very obvious when you look at the missles in o7s.

[Einmimiria]

Thank you everyone for the information. If you are still having issues with lag/latency, please post a trace route like others have.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Bronchosaurus]

|----------------------------------------------------------------------------------------------------|

|                                       WinMTR statistics                                            |

|                       Host                        -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|----------------------------------------------------------|------|------|------|------|------|------|

|                                       192.168.1.1 -    1 |  323 |  321 |    1 |    1 |    4 |    1 |

|                             No response from host -  100 |   67 |    0 |    0 |    0 |    0 |    0 |

|te0-0-0-1.rcr12.b015774-1.lon01.atlas.cogentco.com -    0 |  330 |  330 |    3 |    4 |    9 |    7 |

|             be2923.ccr21.lon01.atlas.cogentco.com -    0 |  330 |  330 |    3 |    4 |   12 |    9 |

|                   level3.lon01.atlas.cogentco.com -   88 |   74 |    9 |    0 |  603 | 1892 |    5 |

|             ae-1-3107.edge5.Frankfurt1.Level3.net -    0 |  330 |  330 |   15 |   16 |   34 |   16 |

|                                      212.162.4.98 -    1 |  319 |  316 |   14 |   19 |   43 |   16 |

|                                      195.82.60.29 -    1 |  319 |  316 |   14 |   20 |   35 |   20 |

|                                      195.82.61.14 -    1 |  319 |  316 |   15 |   17 |   54 |   16 |

|                                     195.82.50.234 -    1 |  319 |  316 |   14 |   16 |   26 |   16 |

|                                      195.82.50.46 -    1 |  319 |  316 |   15 |   16 |   20 |   17 |

|__________________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

[Noctisnine]

It would be way more exciting without huge lag spikes...so here is my trace route from Portugal, done at 2:26 pm today.

1    <1 ms    <1 ms    <1 ms  NOSDRIVE [192.168.1.1]
  2     *        *        *     O pedido excedeu o tempo.
  3     7 ms     6 ms     7 ms  10.137.198.49
  4     7 ms     8 ms     7 ms  10.255.48.82
  5    28 ms    28 ms    29 ms  ix-ae-9-0.tcore2.PV9-Lisbon.as6453.net [195.219.
214.17]
  6   106 ms   106 ms   106 ms  if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.1
58.5]
  7   106 ms   107 ms   107 ms  if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.2
31.158.30]
  8   107 ms   108 ms   107 ms  if-ae-4-2.tcore3.NJY-Newark.as6453.net [216.6.57
.41]
  9   108 ms   110 ms   108 ms  if-ae-0-2.tcore1.N0V-New-York.as6453.net [216.6.
90.13]
 10   111 ms   111 ms   110 ms  if-ae-7-2.tcore1.NTO-New-York.as6453.net [63.243
.128.141]
 11   111 ms   111 ms   116 ms  209.58.26.94
 12     *        *        *     O pedido excedeu o tempo.
 13     *        *        *     O pedido excedeu o tempo.
 14     *        *        *     O pedido excedeu o tempo.
 15     *        *        *     O pedido excedeu o tempo.
 16     *        *        *     O pedido excedeu o tempo.

[Sayori]

I don't know how to do this trace route stuff, so I'll just let know that me and my static have been getting lag spikes pretty often in various duties as well.
It's especially noticable in duties like o7s or Byakko due to the orbs and missiles running over the field.

[Taika]

I don't know how to do this trace route stuff

On Windows, open your command prompt (you can just search for it), then when it opens a window, simply type "tracert 195.82.50.9" and hit enter. Copy the results and post them here.

[Sayori]

Snip

Cheers!

Trace route:

Tracing route to 195.82.50.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.132
2 6 ms 5 ms 5 ms 8d690ac1.ftth.concepts.nl [141.105.10.193]
3 6 ms 5 ms 5 ms ict.18.133.concepts.nl [213.197.18.133]
4 6 ms 5 ms 5 ms ict.18.34.concepts.nl [213.197.18.34]
5 8 ms 7 ms 8 ms ict.18.33.concepts.nl [213.197.18.33]
6 7 ms 7 ms 7 ms 139.156.127.68
7 7 ms 7 ms 7 ms rt2-rou-1022.NL.eurorings.net [134.222.129.238]
8 9 ms 8 ms 8 ms asd2-rou-1043.NL.eurorings.net [134.222.48.210]
9 9 ms 10 ms 8 ms ae9.edge3.Amsterdam1.level3.net [213.244.164.205]
10 15 ms 36 ms 24 ms ae-2-3207.edge5.Frankfurt1.Level3.net [4.69.163.22]
11 17 ms 25 ms 22 ms 212.162.4.98
12 15 ms 24 ms 23 ms 195.82.60.29
13 15 ms 29 ms 15 ms 195.82.61.14
14 14 ms 14 ms 14 ms 195.82.50.234
15 15 ms 15 ms 15 ms 195.82.50.9

Trace complete.

ISP: Concepts ICT (Telfort), The Netherlands

[GuiltyHorizon]

ISP : Virgin Media. Country : UK

Tracing route to 195.82.50.9 over a maximum of 30 hops

1 53 ms 16 ms 10 ms 192.168.0.1
2 * * * Request timed out.
3 99 ms 30 ms 33 ms sotn-core-2a-xe-812-0.network.virginmedia.net [80.4.224.133]
4 * * * Request timed out.
5 * * * Request timed out.
6 * * * Request timed out.
7 * * * Request timed out.
8 27 ms 27 ms 27 ms manc-ic-1-ae1-0.network.virginmedia.net [62.254.42.242]
9 39 ms 25 ms 34 ms 86.85-254-62.static.virginmediabusiness.co.uk [62.254.85.86]
10 65 ms 37 ms 36 ms ldn-b1-link.telia.net [213.248.84.25]
11 41 ms 33 ms 49 ms ldn-bb3-link.telia.net [62.115.114.234]
12 39 ms 38 ms 36 ms prs-bb3-link.telia.net [62.115.134.92]
13 49 ms 66 ms 47 ms ffm-bb3-link.telia.net [62.115.123.12]
14 53 ms 58 ms 76 ms ffm-b1-link.telia.net [62.115.141.237]
15 165 ms * 68 ms kddi-ic-319844-ffm-b1.c.telia.net [62.115.32.106]
16 43 ms 47 ms 37 ms 195.82.61.14
17 44 ms 44 ms 60 ms 195.82.50.234
18 38 ms 44 ms 75 ms 195.82.50.9

Trace complete.