Latency/Packet Loss Issues [Chaos Datacenter]

[Ariellendera]

Im not sure if hes sorry or funny... xD

Thank you!

[Kusanagi7]

i can promise you im not laughing i dont find this funny

[Kuroka]

....I feel trolled by an Mod... at least he has still some humor xD

[Tiath]

Here's a plot showing 48 hours to Zodiark from Virgin Media in the UK.

Time from 2018-03-09T10:02:30Z to 2018-03-11T10:02:30Z

[Riardon]

In Frontlines the problem is very apparent. People keep getting DC'ed constantly and the lag spikes are very strong.
I keep getting random disconnects all the time. During dungeons the lag spikes come and go but during PvP the problem is much worse. Everyone is complaining during Frontlines.
Doing Extreme content and Raiding is a huge problem as well.
This is going on for months. I experience this since patch 4.15 yet we have no word from SE on this topic. Why?
Same thing happened with Ungramax. The issue was there for a long time and yet it wasn't reported back to Japan from the GMs as Yoshi careful implied in his response.
Does SE in Japan knows about this serious issue? Is something being done?

[abacab1973]

NA users, having suffered this for 6 months, are frustratedly posting things like:

"Yep also throwing in my utter disappointment with SE's response to this networking issue. The fact that you're still "collecting" data is a bit baffling.
The wall of silence regarding this issue is intolerable. Seriously, what is the actual issue and what are you doing about it?"

...and that's after 6 months of nothing from SE, well, nothing apart from having their money taken and having moderators thanking them for their patience and input.

Does this all sound rather familiar to you, even though we are on a different continent?

[TelosNox]

All we currently can do is provide information.
If there is no information or fix from SE for such a long time then there is only one thing we as customers can do: Stop paying. As soon as enough customers do this, they will react and provide information and they will fix the problem.

I hope that this will not be necessary and they fix it without that kind of pressure.

[Sythen]

This is what 14+ hours of packetloss looks like.

[-Yuuna-]

Hello,

I have big lags in raid content since 5 or 6 weeks. In Discord we figured out, that the most of us get the lags at the same time (for example: o7s rockets or o5s ghosts).
My Internet Provider is Unitymedia (Germany). I play at PS4.

A friend from me has a lot of problems in POTD. 3 days ago, she had 5dc in one hour and yesterday she had 3 dcs (only in POTD). She is playing at PC.

Is SE working on it?

[NoboruSouma]

Is SE working on it?

We don't know as no one is communicating with us at all.