Having error 11018 (File Access failed during version check)

[Nagisawa]

This happened suddenly, not sure what to do, I've done everything that I've been able to find on this.

[Ariellendera]

Hello Nagisawa, Thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you elaborate on the kind of issue you are having?

Please provide:

- Platform (PC, PS4, Mac)
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Everything you have tried to resolve the issue

Hope to be of assistance.

[Nagisawa]

PC Windows 10
Wired Connection
Typically have Firefox or Chrome active, Discord. Other than that, I turn everything else off.

I've done the following fixes:

http://forum.square-enix.com/ffxiv/threads/328316-Error-11018-FFXIV-Boot-Error-File-access-failed-during-version-check...

https://www.reddit.com/r/ffxiv/comments/2es6tb/possible_solution_for_error_11018_file_access/

Also uninstalled the game and used CCleaner to remove all left over parts of the game from my system.

[Einmimiria]

Thank you for the reply Nagisawa,

As the error would suggest, you seem to be unable to complete the version check. This usually stems from a connection issue but it may be caused by something else with your PC.

First, make sure you are running the game as administrator and that your anti-virus/firewall has an exception for the game. The boot files for the game are stored in the 'My Documents' folder, make sure they are there under 'My Games.' Additionally, it will help if the game is installed on the same drive as the operating system (Drive C usually).

Also try resetting your router and making sure you have no other programs/overlays running in the background (even if you don't think they will affect anything).

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Einmimiria]

Hello everyone,

Due to no response from the original poster, this thread will be moved to 'Closed Concerns.' If anyone is still having this particular problem, please create a new thread and we will assist you in any way we can.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.