Thank you for the reply Azmura,

As this does go beyond the scope of this forums, we have sent an email to the address associated with your Square Enix account. From here, the Square Enix Support Center will continue to assist with your issue.

I will say that this kind of error is a billing error and cannot be caused by the connection status of any other data centers.

This thread will be moved to 'Support Center Ticket Created.'

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